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based on 85314 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have used ZeroRez several times now for our carpet cleaning. The technician was so efficient and quick. The carpets look great! Thanks so much.
The agent was very professional and kind and thoroughly explained everything. And exceeded my expectations. My floors look brand new!
Great staff, job well done and the carpets look great!!
Excellent customer service! Technician was on time and efficient. Our carpets turned out great!
Technician knowledge, convenience and results.
Great technician, carpet looks really clean
Company seems concerned about making sure customers have a good experience.
My couch tins on the cushion look a little dirty they don’t look bright white but what can I say? I think it’s great that you guys don’t use a chemical and fast drying.
My carpet looks like new very clean
Service excellent and service person excellent… he’s a keeper.
The service was amazing
Carpet smells and looks great! Tech was amazing!
It was great!
Our technician was incredible! He was extremely knowledgable, friendly, professional, and got the job done! Our carpets look brand new and we will always use Zerorez from now on! Thank you!
Very nice people and do great work my carpet looks great
We are fairly pleased. The measuring and quoting process took over an hour. Lots of up and back discussion between the tech, us and dispatch about the pricing/discounts etc. once we agreed on a price, the invoice was much higher and again more discussion about the discrepancy. Nice guy but just took too long to figure out a price. We also noticed some residue type smears and spots in a few areas after the tech left. Just didn’t seem as spotless as we were hoping.
Jeff did a very thorough job.
Maurice was able to take out a wine stain from my carpet!
Service Technician was helpful and knowledgeable
Was absolutely great . Technition was knowledgeable about product questions, diligent about safety and overall a fantastic quick experience. 10 out of 10 reccomend
Technician arrived early-bonus! He took the time to show us areas of concern and addressed them accordingly. Tile floors turned out great! Very happy customer!
Great service, very professional and courteous. Carpet looks great!
Tech was friendly and knowledgeable. Carpets don’t feel crusty and they dry relatively quickly.
My floors and carpets are perfect- Thanks to my tech CODY
On time, efficient and thorough. Thank you!
Very friendly and likeable worker. He did a wonderful job on our carpets
My service was great. The gentleman was very polite. The carpet looked great. I’m very satisfied, and I will use you again in the future. Thank you again.
Quick response, professional service!
Wonderful service. Our technician was professional and did a great job. Thanks Zerorez!
You do a great job with cleaning the carpets and your technician was friendly, informative and explained everything thoroughly.