Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84663 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 29, 2023 — Rated 10 out of 10 by Michelle Chumita Zerorez Phoenix
What do you like about our products and services?

Love the fact that there are no chemicals.

Report a concern   December 29, 2023 — Rated 10 out of 10 by Leroy Wensel Zerorez Phoenix
What do you like about our products and services?

Service was on time and professional as usual

Report a concern   December 29, 2023 — Rated 3 out of 10 by G.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet in the closet was not cleaned properly. It had a strange stinky odor, so we cleaned it ourselves. We did it 3 times with a lot of dirty water

Report a concern   December 29, 2023 — Rated 8 out of 10 by R.C. Zerorez Phoenix
What could we do to improve?

Cleanliness of employee. The rooms smelled like he did after he left. Good luck. Delicate situation.

Report a concern   December 29, 2023 — Rated 10 out of 10 by H.K. Zerorez Phoenix
What do you like about our products and services?

The fact that you use special water. There's no soapy residue left.

Report a concern   December 29, 2023 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

I like everything. 7th

Report a concern   December 29, 2023 — Rated 0 out of 10 by D.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

U advertised soft texture.After drying boneObvuos Iwill have to steam toget rid of all this residue

Report a concern   December 29, 2023 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

Person came before the scheduled time (with approval). Took time to explain to me the existing issues with the carpets and did a fantastic job of cleaning them. Helped determine what I needed to do about pet issues.

Report a concern   December 28, 2023 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Technician customer service was a solid 10! Very professional!

Report a concern   December 28, 2023 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Technician did an amazing job

Report a concern   December 28, 2023 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Service was fast and extremely efficient.

Report a concern   December 28, 2023 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

I can rely on your technicians to show up at the appointed hour - there are clear communications on scheduling and advising on the day of if there are delays or if they may arrive early. The process is clean and pretty quick to dry. ZeroRez makes my life easier when it comes to the mundane task of carpet cleaning and all that it entails. Technicians are quite friendly and remindful of helpful hints while the carpet is drying. Thank you.

Report a concern   December 28, 2023 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Quick, efficient and friendly service!

Report a concern   December 28, 2023 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

On time, full job done

Report a concern   December 28, 2023 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Very professional and a very good job cleaning.

Report a concern   December 28, 2023 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

The young man who did the job was very professional and helpful. He showed us cleaned compared to dirty. He did a great job; we are very pleased....

Report a concern   December 28, 2023 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Very clean and fresh and great employees

Report a concern   December 28, 2023 — Rated 10 out of 10 by Patricia Johnson Zerorez Phoenix
What do you like about our products and services?

Cleans carpets with no residue and dries rapidly

Report a concern   December 28, 2023 — Rated 10 out of 10 by Daniel Schutta Zerorez Phoenix
What do you like about our products and services?

Fresh clean feeling

Report a concern   December 28, 2023 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Technician took his time and did an excellent job!

Report a concern   December 27, 2023 — Rated 10 out of 10 by A.B.J. Zerorez Phoenix
What do you like about our products and services?

The guys were very professional and worked very hard! They were also very fast!

Report a concern   December 27, 2023 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Your technician was prompt and professional.

Report a concern   December 27, 2023 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Fast excellent communication!
Thank you
Ryan was great and personable

Report a concern   December 27, 2023 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

The technicians were very friendly and professional.

Report a concern   December 27, 2023 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Leaves your carpet very clean with no soapy residue!

Report a concern   December 26, 2023 — Rated 10 out of 10 by Susan Grandlienard Zerorez Phoenix
What do you like about our products and services?

My rep was excellent

Report a concern   December 26, 2023 — Rated 8 out of 10 by R.S. Zerorez Phoenix
What could we do to improve?

Need to stick to the over the phone cost. My daughter was charged $100,00 more than I was told over the phone.

Report a concern   December 26, 2023 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Great service and results, Thank you!

Report a concern   December 26, 2023 — Rated 9 out of 10 by Don Hadley Zerorez Phoenix
What do you like about our products and services?

I was happy with the service and the out come, we still need the 3 missing rooms cleaned,. they must have been occupied when you were here.

Report a concern   December 25, 2023 — Rated 10 out of 10 by Paddy Newton Zerorez Phoenix
What do you like about our products and services?

Excellent service


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