Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84377 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 12, 2011 — Rated 7 out of 10 by D.T. Zerorez Phoenix
What could we do to improve?

Pricing could be lower

Report a concern   December 12, 2011 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Your tech (Joe) was courteous, professional, and thorough. Very pleased with the service. We would definitely use again.

Report a concern   December 12, 2011 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous and my house did not smell like chemicals after the treatment. My carpets looked brand new when they were done!

Report a concern   December 11, 2011 — Rated 9 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Cleaning technology, care of my home by your staff, attention to detail, professionalism, price. Thanks!

Report a concern   December 11, 2011 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

The serviceman was courteous, clean and efficient. Your pledge of no residue was what attacted me. There is no crispyness to my clean carpet. All 3 areas are completely clean. My only disappointment was how long it took to dry - about 48 hours.

Report a concern   December 11, 2011 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Friendly service, great cleaning.

Report a concern   December 10, 2011 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

You've got a good product reasonably priced, delivered as advertised.

Report a concern   December 10, 2011 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Great cleaning system and staff are very professional. Casey was exceptional. I would like to have him again for next cleaning.

Report a concern   December 9, 2011 — Rated 10 out of 10 by D.J.J. Zerorez Phoenix
What do you like about our products and services?

Prompt, efficient and rugs were cleaner than they have ever been - spots that I believed were there permanently are gone - - - thank you!

Report a concern   December 9, 2011 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Easy to make an appointment on line, timely (on time) arrival and professionalism of Zerorez rep.

Report a concern   December 9, 2011 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

The technician, Casey, was wonderful! Your employees are always polite, friendly and courteous and my carpets look great!

Report a concern   December 9, 2011 — Rated 0 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We feel the charges for the pet stains $25.ea and stairs $5.00 ea step, are excessive.
High traffic areas were not cleaned well!!

Report a concern   December 8, 2011 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Very friendly, informative, efficient and thorough. Did a good job.

Report a concern   December 8, 2011 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

They were cooperative and did a good job on the carpet.

Report a concern   December 8, 2011 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

The professionalism of the technician. The green product and the quality of work performed.

Report a concern   December 8, 2011 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Service man very courtious
Did a good job

Report a concern   December 7, 2011 — Rated 9 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

I like how clean the carpets are now. There was no residue and we were able to walk on them right away!

Report a concern   December 6, 2011 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

I like that your carpet can be completely cleaned without detergent.

Report a concern   December 5, 2011 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Your cleaning lasts much longer than other cleanings I have had done in the past. I have had you twice before so that is why I chose you again. My furniture looks like new when your people finish. I, also, am pleased with the people that you hire to do the cleaning. They are very pleasant and work hard to please. Sorry I have been slow to answer. Mrs. Last name removed

Report a concern   December 5, 2011 — Rated 10 out of 10 by F.P. Zerorez Phoenix
What do you like about our products and services?

Carpets look great after you are done.

Report a concern   December 5, 2011 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The process works and the service is excellent. I am always pleased with the results.

Report a concern   December 5, 2011 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

I especially liked that all the spots were removed and the carpet did not feel like starch.

Report a concern   December 4, 2011 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Professionalism of your employees and outstanding results of your services.

Report a concern   December 4, 2011 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Well served with four incidents

Report a concern   December 4, 2011 — Rated 9 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

My carpet appears to be very clean...

Report a concern   December 4, 2011 — Rated 9 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

I really appreciate being offered a cleaning choice that is chemical-free and actually works!

Report a concern   December 4, 2011 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

This is Mrs. Last name removed. I have never had my carpets cleaned professinally before. I have always done them myself. So far I like what I am seeing. I am glad I listened to the guys on the radio.

Report a concern   December 3, 2011 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Serviceman arrived in agreed upon time, results were exceptional and exceeded my hopes!

Report a concern   December 2, 2011 — Rated 8 out of 10 by T.M. Zerorez Phoenix
What could we do to improve?

The technician and the service was wonderful, but the price is a little over the top. Even though the work was great and the carpets looked and felt great, the price is way over the competitors pricing. If the pricing wasn't so high I would have given a 10!

Report a concern   December 2, 2011 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

THE TILE FLOOR LOOKS GREAT!! THEY WERE IN AND OUT IN LESS THAN TWO HOURS. GOOD JOB!!


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