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based on 87397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
spots on carpet which was the original reason for having you out were showing again in just a couple of days. Tech left his gloves and a bottle of something behind. Also after I had booked my appointment you started advertising a lower price which was not passed on.
The tech was very professional and love the way he tried to get out an old stain!!
Clean, environment safe.. good service,, respectful employees
Prompt, cordial and professional; honest evaluation and service. Extremely pleased and will definitely call again!!
Professional, respectful, friendly service done in a timely manner. You can use my comments but I would appreciate it if you would not use my last name.
Don't think your "magic water" is that much better than Stanley Steamer but your technician (Jonathan Shields) is super. 2nd time I've used him and will use him on all my rental properties.
I think the carpet was cleaner than when I had it cleaned by a different company. Thanks!
The service was very good and our carpet looks brand new and it dried fast which is a plus.
Clean carpets; eco-friendly; fair cost; no high-pressure up-selling; keeps me informed of arrival time.
I like the professionalism of the people, and the time and effort that Jeremy put into restoring our furniture.
The technician was excellent in service, we had a stain from gun oil and it's gone!! He was on time, & professional.
Excellent customer service and the results were amazing! I'll definintely recommend and utilize zerorez again! :) Thank you!
Friendly service.
We were going to have our carpeting replaced when a neighbor suggested Zerorez. We figured we'd give it a try. mabe we cvould get another 6 months out of our old stiff and crunchy carpet. that was four years ago !!!! Our stiff and crunchy carpet is now soft and fluffy! The Zerorez proceedure removed all the soappy build-up from previous cleaners and returned my carpeting to its intended color and plushness. Lenny is so helpful with scheduling an appointment that works for you. Mark or Casey, two of their incredible techs, actually shows up on time, talk with you about your carpet and their procedure. These guys are amazing! Zerores definitely under promises and over delivers! Ellen Pretzer Buzga
products and people
THEY ARE VERY PROFESSIONAL AND ALWAYS ON TIME....
every thing was great
The guy who did our carpet and tile was terrific. So nice and he did a really great job on our tile!
Walley was great...carpets looked clean...is there a bonus for referrals?
I thought the technician was careless and clumsy.He misquoted on the cost of an area rug and then did not have any expertise in how to clean it. He was pleasant and willing to try but I would have preferred a more experienced person.Your company was recommended to me 2 years ago when we bought our home by the builing inspector--he said you were the best because of your method of cleaning. While i do believe that--and while the first time was good-I was discouraged after Monday's experience
They were on time, very professional and protective of my home. I have already used them for another property and will use them for my office too.
No chemicals
courteous and diligent technician....Levi was neat and very able to perform his task. Levi was also very personable. I will not hesitate to refer my friends to your serviceThank you for asking, CEK
The redo was done very well. Andrew was very professional, and did a great job.
No smell. Fast drying.
Tech was well trained and very professional and courteous. Daniel Seville was his name. Carpet was heavily soiled and most of soil was removed.
The carpets look like new and Joe, the technician, was very informative as well as a pleasure to interact with.
Thanks!
The techs are friendly, clean and knowledgible. I like that I can walk on my carpet within hours and there are NO chemicals and no smell
Clean,no chemicals. I called Zerorez on purpose because I am very sensitive to many chemical odors and even the citrus spray bothered me, but I just stayed away and it didn't last long. The representative did an excellent job with everything, going over and beyond the call of duty a few times. We had great discussions about environmental issues. The lady of the house was very impressed. A large area rug was removed to clean the tile and she still doesn't want to put it back because "I love my tile floor now, it is so beautiful." We were also instructed how to care for the newly cleaned and sealed tile which is very helpful. Your service is greatly appreciated and in my book you are the number one choice
Thank you!
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