- Phone: (480) 507-2419
- Visit Website
based on 87397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets come out very clean & seem to stay that way for a long time. Service is
excellent.
I love your employees and the wonderful job they do!
My carpet really gets clean and dries quickly. The young man (Jonathan) worked quickly and did a great job. He is returning next week to clean the rest of my carpeted rooms.
You were prompt, polite, considerate, and did a great job. Thank you
The person that did the cleaning was very courteous and professional.
Soap and chemical free; courteous and knowledgeable techs.
I've recommended Zerorez three times.
Great service from scheduling to the tech that did the work!
Non chemical. Andrew did a great job and tried hard to help us with our "worn" areas.
I've had other carpet cleaners and the spots come back shortly after the grace period. Zerorez keeps them at bay for several months. I've had you out to my house twice and I will call back the next time I need service and yes, I have recommended you to friends.
Great value, caring team.
You didn't keep your appointment for me. SOmeone called me on 1/21 to confirm the appointment and said you'd be at the house on 1/23 between 1 - 3pm and I gave them the garage keypad code. When I checked back on 1/24 because I didn't receive a request for payment, I was told that the appointment was cancelled on 1/21. I was frustrated because I had a tenant moving in the next morning at 9:30am. You did get someone out that evening and the carpet was only a little damp when the tenant moved in, however it created stress for me.
no residue from soaps or cleaners.
-Chemical free
-Friendly & knowledgable technicians
Thank you very much for coming back to clean up a strip that got missed or did not clean as well. He got it very well, and we appreciate it!
You do what you say you'll do
It works
I first had my tile cleaned this past summer and felt the work was very thorough for the price. I was so pleased that I had my carpets cleaned this past Monday 1/21 and he was very professional and did an excellent job! I will definitely continue to use Zerorez in the future.
prompt and clean
Efficient on-time friendly service done with absolute care of my home.
I was happy that the pet urine stains are no longer noticable; however, the house now smells like urine. With other companies I the stains have been removed and there isn't a lastly odor. I don't know what you can do to "make things right".
I already applied to an earlier feedback request; however, I will restate that every aspect of your service, product line, and employee contact was 100% on target. I will use your service again, and strongly recommend it to all.
Albert did a great job for us. Was not pushy about services but did a nice job of suggusting services available. We will use Zeroex again, and thank you Albert for the great job.
When you advertise 3 rooms for $119.00 and you meet the requirement for two of the rooms and want perhaps the entry done or just the walking area of another one should be allowed to use that as the third room.
The communication and the quality of work. Technicians are courteous and friendly.
Did not like the fact that we were quoted $40 to clean an area rug and when we hesitated they dropped it to $20. Otherwise we would have rated it a 9.
Our couch that was just recently cleaned, has a few spots that needed further attention, but over all it is a very nice job. I do relize that the calls you had made to me you were asking to call you back and to confirm. Unfortunatly, my phone completely died and a new one had to be gotten. I am very sorry that I did not get to you and to confirm as I had no way to do so. A little pricey, but the couch needed your service very much so.
Johnathon was great, very polite and professional. He did a fantastic job. The only thing was, the carpet was really wet for 24 hours. I liked th service and the results with the exception of how long it took to dry.
Nice work. Nice people.
Promptness, customer service and reliability of the service!
I have found nothing that I do not like about Zerorez.