Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 3, 2012 — Rated 9 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

After your service call, our ten year old carpet now looks brand new. We will definitely have zerorez clean our carpets again and we will recommend your carpet cleaning service to others. We also had an 20-year-old chair cleaned by zerorez. Although the chair was much cleaner after the service call, my wife noticed that some stains still remained after the chair dried. I did not notice these stain while the technician was at our house because the chair was still damp.

Report a concern   January 3, 2012 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

Your company did an excellent job on our 6 year old carpet. Never thought our carpet would look new again but it does. I will definitely plan to use you again. Thank you Zerorez.

Report a concern   January 3, 2012 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

The carpets looked great. great service.

Report a concern   January 3, 2012 — Rated 10 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

Seems to take much less time, certainly is not as wet as others,Months after the last time, my wife commented how much longer it lasted.

Report a concern   January 3, 2012 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

You are professional, friendly, fast and affordable.

Report a concern   January 2, 2012 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

The technician had a good knowledge of your process and carpet cleaning. He was polite, pleasant, and worked hard.

Report a concern   January 2, 2012 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The best carpet cleaning I have ever purchased and it was quick, done by a very nice crew and it dried completely in about 5 hours.

Report a concern   January 2, 2012 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Our carpet looks very clean & fluffy. We liked the approach of no soap being used, therefore no soap left in the carpet to collect dirt. The two men providing the service were very friendly & accomodating. We will use Zerorez in the future.

Report a concern   January 1, 2012 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Clean, Clean, Clean! Soft and beautiful! A little expensive. But worth it. You get what you pay for. Very nice young man. Very professional. I will never go back! Zerorez is the best! Thank you to Matt on KNIX, he is the one who hooked me up with zerorez and their phone number.

Report a concern   January 1, 2012 — Rated 4 out of 10 by D.Z. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It took overnight for many areas to dry. when it finally dried, there were many
dark streaks that I was very disappointed in. I am in a process of deceiding to call you and tell you that I really thought my carpet would really look cleaner.

Report a concern   January 1, 2012 — Rated 10 out of 10 by M.B.B. Zerorez Phoenix
What do you like about our products and services?

The cleaning product is odorless and has no checmicals that can harm humans or pets. Technicians are professional and courteous.

Report a concern   January 1, 2012 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

Employees are professional and efficient. Carpet and tile look and feel new when complete.

Report a concern   December 31, 2011 — Rated 8 out of 10 by M.W. Zerorez Phoenix
What could we do to improve?

The technicians might go over the job and point out any areas where the stains were not able to be completely removed. I found two areas, one where the stains were definitely lighter (that was good), the other where it looked like nothing had been achieved. Since I don't know if the techs even saw this area, I don't know if they weren't able to remove the problem, or if it was missed. It would have been nice to know. However, in all fairness, the majority of the job was superb and stains that I didn't think would be removed, were. All in all, the place looks very good.

Report a concern   December 31, 2011 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Everything! It is rare to find a company that does everything right. The only thing that would make it better is if it was free, but that would be stupid.

Report a concern   December 30, 2011 — Rated 0 out of 10 by R.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

carpet was wet the next day, though promised in 3-4 hours.....a wet, dusty/dirty smell was immediately apparent, and lasted for several days.....our operator was overworked that day, the week of Thanksgiving, and obviously did not have the strength to pull the dirt from the deepest part of the carpet, as we were last on a long list of customers that day--we were scheduled for 6-8 pm that night...I'm not a happy camper, and will not be using zerores again!

Report a concern   December 30, 2011 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Your service representative was helpful and energetic, did a good job. I like very much that your product is environmentally safe, and removes old residue.

Report a concern   December 30, 2011 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

sofas and chair look so clean
no smell and everything dried in a few hours
Zack was excellent. He knew what he was doing and was very pleasant to have in our home.

Report a concern   December 30, 2011 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

no soap residue....and stays clean alot longer....( I already did this) feels really good on bare feet!!

Report a concern   December 30, 2011 — Rated 10 out of 10 by D.D.A. Zerorez Phoenix
What do you like about our products and services?

The exceptionsl service. Zack was awesome. He was timely , professional and my carpet
Is CLEA .

Thanks, Zack!

Report a concern   December 30, 2011 — Rated 10 out of 10 by H.C. Zerorez Phoenix
What do you like about our products and services?

Friendliness of cleaning associate, and the product/procedure of removing pet stains!!! How do I go about getting a bottle of spot cleaner???
First name removed Butler
Email address removed

Report a concern   December 30, 2011 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

The service was great, they were on time and the carpets look better then they ever
had after using "Other guys".

Report a concern   December 30, 2011 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

The service was wonderful and the carpet came out very very nice.

Report a concern   December 30, 2011 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

The employees

Report a concern   December 30, 2011 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

speedy service, neat and clee

Report a concern   December 30, 2011 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Great job and very professional technician.

Report a concern   December 30, 2011 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

Our technician was professional, explained our options and did an outstanding job. Our carpets dried quickly and look brand new.

Report a concern   December 30, 2011 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

VERY PROFESSIONAL AND A GREAT JOB WELL DONE. I HAVE ALREADY RECOMMENDED YOUR COMPANY TO MY NEIGHBOR

Report a concern   December 30, 2011 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Minimum amt of water left behind

Report a concern   December 30, 2011 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

We rent a house that has 12 year old carpet in it. I had attempted to clean it myself several times but could never get the stains out. Zerorez did a great job and we are thrilled with the results. The customer service is an A+.

Report a concern   December 28, 2011 — Rated 10 out of 10 by D.G.L. Zerorez Phoenix
What do you like about our products and services?

The Technicians were so pleasant and helpful


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