Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84659 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 7, 2024 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient

Report a concern   March 7, 2024 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Very professional and helpful pertaining to other services

Report a concern   March 7, 2024 — Rated 10 out of 10 by E.K. Zerorez Phoenix
What do you like about our products and services?

Great product, great service, great people.

Report a concern   March 7, 2024 — Rated 10 out of 10 by Jennifer Gokool Zerorez Phoenix
What do you like about our products and services?

They did a great job

Report a concern   March 7, 2024 — Rated 5 out of 10 by K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Explanation was it would take 4-8 hours to dry. It took almost 2 days.

Report a concern   March 7, 2024 — Rated 8 out of 10 by E.R. Zerorez Phoenix
What could we do to improve?

Find way to price in some furniture movement
Options, dressers using sliders.

Report a concern   March 7, 2024 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Your technicians are always professional and friendly. They do a great job and offer services without being pushy. Your company provides on time service but prices (as with everything) iare getting costly.

Report a concern   March 6, 2024 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

On Time
Very Conscientious Technician
Carpets Looked better than expected after the cleaning had been performed

Report a concern   March 6, 2024 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Efficient and friendly from start to finish. Jeff gave options for the best clean treatments available and completed the job above expectations.

Report a concern   March 6, 2024 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

How effective it is to come in and deep clean the tile and seal it without it taking all day.

Report a concern   March 6, 2024 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Joshua was very knowledgeable and kind and patient with my questions and concerns in some of the areas of my carpet that was from a previous owner and their dog. He was very friendly and explained in detail each product and process that would take place from start to finish. My carpets looked amazing when they were finished drying. Will use you guys in the future for my next cleaning.

Report a concern   March 6, 2024 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Great staff friendly service clean and swift

Report a concern   March 6, 2024 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Customer service

Report a concern   March 6, 2024 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Service Technician was very knowledgeable about his products and equipment. He sprayed the problem areas and paid great attention to the stains in my carpet. He was attentive to get every bit of the carpets cleaned especially the high traffic areas. I will be using Zerorez again in the coming months. Thank you.

Report a concern   March 6, 2024 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   March 6, 2024 — Rated 10 out of 10 by Ki Lee Zerorez Phoenix
What do you like about our products and services?

We have used ZeroRez numerous times for our home, and my husband has them come in every six months for his office space. Always happy with the results, never any odor and fast drying time .

Report a concern   March 6, 2024 — Rated 10 out of 10 by Vanessa Crone Zerorez Phoenix
What do you like about our products and services?

The carpet was cleaned for a customer after a technician spilled something. The carpet tech showed up on time and was knowledgeable as well as courteous. The customer was happy which makes us, a business, happy.

Report a concern   March 6, 2024 — Rated 10 out of 10 by Dana Vero Zerorez Phoenix
What do you like about our products and services?

Love that my carpets are cleaned without chemicals, they dry quickly and are left soft and clean.

Report a concern   March 6, 2024 — Rated 7 out of 10 by A.M. Zerorez Phoenix
What could we do to improve?

We have the same stains coming up after each cleaning.

Report a concern   March 6, 2024 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Highly professional workers and good about communicating process and confirming appointments and showing up on time.

Report a concern   March 6, 2024 — Rated 10 out of 10 by Lola Bearden Zerorez Phoenix
What do you like about our products and services?

You have very professional employees.

Report a concern   March 6, 2024 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

employees very professional

Report a concern   March 6, 2024 — Rated 8 out of 10 by P.K. Zerorez Phoenix
What could we do to improve?

Cody was on time and went the extra mile to remove stubborn stains on the carpets.

Report a concern   March 6, 2024 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

I had my carpets cleaned yesterday and Eric did a terrific job. He was on time, professional, and worked quickly and efficiently. I won't hesitate to use him again. The results were great. Love Zerorez's products and procedure. No odor, quick drying! Fair pricing and pleasant to schedule. Thank you Zerorez!

Report a concern   March 6, 2024 — Rated 10 out of 10 by Lynn Webster Zerorez Phoenix
What do you like about our products and services?

Our service was done by Jordan. He was very efficient and courteous. Our older rugs were in pretty rough shape, but after cleaning they look and smell great! The outcome is better than expected. We will definitely be using Zerorez again and will request Jordan as our cleaner. Price was very reasonable!

Report a concern   March 6, 2024 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Service was very good; results were very good; the company's representative was on-time, courteous, and efficient; the fee was reasonable.

Report a concern   March 5, 2024 — Rated 9 out of 10 by V.I. Zerorez Phoenix
What do you like about our products and services?

Very professional and punctual.

Report a concern   March 5, 2024 — Rated 10 out of 10 by Joann Burke Zerorez Phoenix
What do you like about our products and services?

Couch looks brand new and they were on time

Report a concern   March 5, 2024 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Carpets are clean, dried as expected and there is no remaining chemical smell after cleaning. Technician was good to work with .

Report a concern   March 5, 2024 — Rated 0 out of 10 by D.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician was very nice. Process just doesn’t leave carpets clean and they are too wet.


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