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based on 84655 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jeff washed my carpets. He was amazing. Super happy and great attitude. He was very professional, explaining and advising on some topics I asked him about regarding carpet treatments and pets.
My carpets and rug look great!
The carpet was very clean with spots removed. Xavier was professional and did great work, and informative
Excellent service.. Right on time. Explained the process.. Very neat and tidy as he was cleaning everything.. We would definately have them back again..
The carpet isn't stiff after cleaning, no residue, and it dries quickly. The technician was very pleasant and knowledgable.
Excellent service.
Joshua and Romero were courteous, on time, professional and covered different options available for my tile floor and area rugs cleaning and restoration.
When they were finished, I commented I thought the floor looked like a new installation.
I will defiantly contact ZeroRes for any future floor and carpet cleaning.
Jordan, the technician was efficient and knowledgeable. My carpets had some pet stains, but Jordan made them completely disappear. Great job.
The technician was on time and very polite and courteous.
Carpets were super clean. I’ve used many others before and your company is by far the best.
The technician was amazing great job there. I would like to see the carpet grooming machine that fluffs up the carpet used first like some other companies do. If you combined that with the cleaning power of zerorez there would be no comparison. Without it though I have to say my carpets looked more refreshed with the other company, that used the carpet fluffer machine before cleaning.
I have been a customer with you for years and was always imprressed with your service. Not so much yesterday. There are terrible sticky spots all over my house tile making it look worse than before you arrived. I called customer service right away to tell them and had to reschedule (better be free) I have company comming for the holiday and half of my furniture is still in the garage and the rest is on beds, in closets or will end up again outside. Very disappointe in your service this time. I hope it gets better next week. BTW- I have witnesses as to the mess all over the house. What went wrong this time?!?!?!? First name removed
The tech called and asked if he could come early. The Tech reviewed the area and then outlined what he was going to do. Got right to work and completed the job quickly, but at the same time doing quality work. Once the carpets dried they looked so much better.
Fantastic Company, Chris was absolutely amazing and meet all of our needs. We will be using Zerorez again!
I have tried many companies and without a doubt Zerorez is the BEST!!!
Excellent scheduling service, early arrival, care for home during service, personable staff. All around pleasure to work with!
The no residue cleaning with a very efficient employee, knowledgeable, and professional. The carpet looked so much better when finished and the service gentleman worked hard on the floors. I would definitely give this company a complete 5. Thank you. See you next time. Sherry
I thought a 30 minute visit was kind of Fast for cleaning my rug.
Carpets looked great after and it didn’t take all day!
The cleanliness of getting carpets spotless!
Our tech was super friendly and knowledgeable. He got our carpets looking good as new. We were really impressed and will be back to Zerorez because he gave such a positive experience.
Fast, friendly, and efficient.
Alex my tech was awesome!
Everything! Customer Service, punctuality & quality of work.
My carpets look fantastic and smell great! I love the orange peel cleaner. Works great on the stains I had and my carpet turned out great. Will use them again
Great product, great service! Great service people! Paul was exceptionally polite, friendly, and professional.
Surprisingly quick speedy service. Was nice that he came before the window (asked us first) and recommended services for certain rooms. Cleaner smelled amazing and I’m wanting it for my own personal use in my home cleaner.
The service representative was here on time and got right to work. My carpets were cleaned well and several spots were removed.
Good communication. Joshua does a great job cleaning, is neat/tidy & is great around dogs too.
The service people are courteous and very careful with my possessions. The liquid used
does a great job cleaning up my carpets,A good value.