Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 4, 2024 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

The gentleman knew what he was doing. He did it efficiently with no mess. Loved the results of the cleaning. Great job.

Report a concern   May 4, 2024 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

The technician did a great job, was friendly, and professional.

Report a concern   May 4, 2024 — Rated 10 out of 10 by Barbara Frandsen Zerorez Phoenix
What do you like about our products and services?

Carpets are thoroughly clean and remain soft. No harsh chemicals.

Report a concern   May 4, 2024 — Rated 10 out of 10 by Virginia Costanzo Zerorez Phoenix
What do you like about our products and services?

Adrian was friendly, knowledgeable, professional. Ty ty to her!

Report a concern   May 3, 2024 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

The technician was very good and efficient.
He explained what he was going to do, the process and chemical/water Zerorez uses.

Report a concern   May 3, 2024 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Thank you for your service. It was a good experience and professional.

Report a concern   May 3, 2024 — Rated 10 out of 10 by Steven Diep Zerorez Phoenix
What do you like about our products and services?

Carpet looks good.

Report a concern   May 3, 2024 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Technician was great. Nice work, quick, amd prompt.

Report a concern   May 3, 2024 — Rated 0 out of 10 by R.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

All though the mistake was taken care of, it shouldn't have happened int the first place. I didn't find there cleaning results any better than who I have used in the past. I would not be comfortable referring them to my friends.

Report a concern   May 3, 2024 — Rated 10 out of 10 by Tom Peebles Zerorez Phoenix
What do you like about our products and services?

Excellent service

Report a concern   May 3, 2024 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Easy to make appointments. Communication is excellent. Technician was skilled and friendly

Report a concern   May 3, 2024 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Timely and efficient

Report a concern   May 3, 2024 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Isaac was very professional and did a great job! Carpets look beautiful and dried vey quickly.

Appreciated that Isaac offered additional services for additional fees, but no hard sell when we declined.

Report a concern   May 3, 2024 — Rated 10 out of 10 by Dana Klarmann Zerorez Phoenix
What do you like about our products and services?

They have great product and did a great job on my carpet! I'd recommed them to everyone. Our tech was very professional and helpful.

Thanks Again,

Dana Klarmann

Report a concern   May 3, 2024 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Very consistent. Carpets always look great. Friendly professional service .

Report a concern   May 3, 2024 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The service technician was very friendly and efficient. Also, very easy to book.

Report a concern   May 3, 2024 — Rated 0 out of 10 by B.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have called and texted several times as the cleaner over charged me for services I did not ask for. I have requested the partial refund and keep getting the same response. We will look into and get back to you. I finally disputed the charge on my credit card.

Report a concern   May 3, 2024 — Rated 10 out of 10 by Dacia A Atkinson Zerorez Phoenix
What do you like about our products and services?

We had technician Ryan Stevens come out to clean our carpets. On the day of the cleaning, t Ryan arrived right on time. He was not only punctual but also extremely professional and courteous. Before starting, he took the time to assess the condition of the carpets and discuss any specific areas of concern I had.

Ryan left my carpets looking brand new. He paid close attention to detail, ensuring that every inch of carpet was thoroughly cleaned.

Ryan went above and beyond to ensure that I was happy with the results. He even provided me with useful tips on how to maintain the cleanliness of my carpets between professional cleanings.

Overall, I couldn’t be happier with the service provided by Zerorez and specifically by Ryan Stevens. If you’re looking for a reliable, professional, and effective carpet cleaning service, I highly recommend giving them a call. You won’t be disappointed!

-Dacia and Rocky Atkinson

Report a concern   May 3, 2024 — Rated 10 out of 10 by Kevin Grindle Zerorez Phoenix
What do you like about our products and services?

Quick, easy and did a great job!

Report a concern   May 3, 2024 — Rated 10 out of 10 by Cindy Hall Zerorez Phoenix
What do you like about our products and services?

The carpets are so clean when finished and no residue. It is an excellent company to deal. From the initial phone call to the technicians that clean the rugs, everyone is so friendly and helpful. Absolutely the best customer service.

Report a concern   May 3, 2024 — Rated 10 out of 10 by Alycia Weiner Zerorez Phoenix
What do you like about our products and services?

Great service, very kind and friendly

Report a concern   May 3, 2024 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Awesome service , very knowledgeable staff.

Report a concern   May 3, 2024 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Very professional & polite employees

Report a concern   May 3, 2024 — Rated 10 out of 10 by Dawn Calamari Zerorez Phoenix
What do you like about our products and services?

That my carpet stay cleaner longer. That they feel soft to the touch.

Report a concern   May 2, 2024 — Rated 10 out of 10 by Sharon Brinkman Zerorez Phoenix
What do you like about our products and services?

Every time we have had Zerorez out to clean carpet and clean and seal tile they have done a great job and we are very pleased. This Tuesday was no exception. The two technicians who came were on time, polite, thoroughly went over the process with us and then got right to work and left our house looking spotless. We like that there is no residue of soap or the "crunchy" feeling in the carpeting and it dries quicker too. Can't say enough good things about Zerorez and will definitely use them again the next time we need our carpets and tile cleaned.

Sharon Brinkman

Report a concern   May 2, 2024 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Ethan was nice and explained everything to me before he started. I added two extra things to the list and he told me the price for the additional services. He didn’t seem to be bothered by the additional work. He got started quickly and moved through the house cleaning everything thoroughly. I am very pleased with the job he did.

Report a concern   May 2, 2024 — Rated 0 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Nothing. The next day, my husband and I vacuumed both carpets because he said it would make the nap come up better and we got so much dirt out of both of them. Next time we’re going to do it ourselves with the market cleaner.

Report a concern   May 2, 2024 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Excellent job

Report a concern   May 2, 2024 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

I AM ALWAYS SATISFIED WITH YOUR SERVICES ....THANK YOU !

Report a concern   May 2, 2024 — Rated 10 out of 10 by Christopher Allen Zerorez Phoenix
What do you like about our products and services?

Fast and efficient with no hard upsell.


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