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based on 84654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were ahead of schedule when arriving for the scheduled time. Got the job done quick with having to clean carpets in 8 areas/rooms plus stairs.
Cleans very well. Smells clean.
This is the second time we used you. This time they did a super job to remove accidents from our two regimes older dogs. The two men that came did a very thorough job and did it very timely.
Connie Loper
Good workmen and good results
Your rep was courteous and attentive to my needs
Great technician, carpet dries quickly and looks great!
Very simple process with quick response. Tech was professional and arrived on time.
I like the results and how prompt, hardworking your tech was and how accurate the pricing was.
Thank you for your services
Technician was very polite and friendly. But mainly I like that no harsh chemicals are used thus no residue. Carpets look terrific.
Jacob was ver efficient and professional. Very pleased
I've been using Zerorez for years. My carpet always looks great after Zerorez is here and it stays clean for a long time. I don't even think about using another carpet cleaning company. Zerorez meets my needs perfectly - every time.
The tech showed up on time and explained what he was going to do and what I needed to do (actually, not do) after he finished. He was friendly and helpful.
The young man who came was polite and efficient. However, the doorway to other rooms did not get clean and there is one additional area in the dining room that did not get clean. It is very hard to see the spots until things are dry or almost dry.
I have used Zerorez for several years now and love the people who clean my house and carpet. I love your cleaning concept process!
As a senior who lives in a 1600 square foot home. I find it very odd that I pay the same price as a person who lives in a much larger home. I am your customer and am held to your strict rule that states that we pay, per room! Where my bathroom is approximately 5’x7’, the larger customer’s bathroom might be a 10’x 10’ room or larger! Same goes for the kitchen , bedroom etc. Ours is a small home and not comparable to a larger home in size! Zerorez needs to look at the logic and make adjustments for smaller homes. Thank you for listening to my concerns.
Technician was on time, thorough and professional. Great service!
For the first time I was less than satisfied with the service. Stains weren't removed.
Great service. Fast and carpets look great
Zeroes dose a very good job. No strange smells and fast drying. This the third time I have used them.
On time! Very professional he did a wonderful job very friendly explained everything
Outstanding service! Thorough cleaning. I will recommend to my friends for sure!
People, products and service!
Phone estimate was around $400 but ended up $614. Was charged $150 extra to clean tile in master bath and $25 to shampoo walk-in closet. Some of the tile grout is still dirty so the job was evenly done. If I'd noticed that b/f the tech left I wouldn't have tipped. Also, one man crew so it took almost 3 hours, wasting a lot of my time.
I'm happy that there is no soap residue left on the carpet.
Our carpets look great after cleaning and your techs are courteous, friendly and know what they are doing.
I had an awesome quick service!! he did a great job on the Rugs and Tile. Can beat Zerorez for how clean they make everything and without the residue!
The products you use don’t cause the dirty spots to reappear
They are always the best for carpet cleaning and tile and grout. On time, courteous and polite. Very knowledgeable.
It was a very good experience. TY
Efficient

No residue and friendly service