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based on 84508 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service. Great job cleaning mattress
The finished product of having a carpet 12 years in age look almost new, soft to
walk on not stiff or crunchy throughput the house after just a few short hours of drying.
The technician performed the job in timely manner(not in a hurry)just thorough throughout
the process.
There are great and very effective.
communication between the order taker and the manager
The way my carpet looks after i get it cleaned and they condition my leather sofa and it looks great also
Friendly no hassle on cost service
Efficiency, time spent on services, and professionalism.
Employees are professional. Carpets always turn out great!
Odor free, no chemicals, excellent results, carpets do not cruch when dry
everything, especially my technician Taylor, he was very thorough, professional, prompt,
and courteous.
By far the cleanest my stairs have ever been! One of your competitors cleaned them 2 years ago, and they never looked much better, but now zerorez has made them look great!
Professional service representative, great cleaning results.
Friendly staff, excellent job on our entire house. I was skeptical as to what the tech could do with our floors since the house had been vacant a long time before we moved in but was amazed when I could see the tech in action. When Nick was done, the floors look fantastic. I will NEVER use another company to clean my floors. Zerorez is truly a great company with excellent customer service and professional techs! Thank you for an outstanding job!!!
Kieth was a great technician. He was polite and very knowledgeable. I would request Kieth in the future and Zerorez continues to satisfy. My 2 older sofas were dirty and in bad shape. Keith was able to restore them to the original color and I'm now comfortable for my family and I to enjoy our nice, clean sofas again. I share with others that your company is the best out there. Thank you Zerorez!
We very much like the results, carpet looks great.
Tech was polite, courteous and informative...and of course professional.
Technicians are professional and clean. All corners and furniture protected from equipment.
After a redo of my master bed room I am completely satisfied with you service. Somehow the first worker completely missed cleaning the area. After the second guy re-did the carpet it was like night and day. Thanks for your customer care.
Friendly staff awesome results!!!
I really like that there is no residue or odor :) I feel like my carpet is truely clean! I used the cleaning water on my refrigerator, stove and dish washer. They look brand new!!
I have used Zerorez before and you were amazing... This time if was just ok
Everything so far....we'll see how the cleaning holds up. Also tech was great.
My experience with you was a delight from the first call to schedule an appointment to the gentlemen that cleaned my carpets & made them look new again! A top quality company in every way.
Several things:
1. Our tech, Casey was professional and explained everything.
2. Love that Zerorez is a "green" company.
3. Phone representatives were courteous, prompt and answered all questions.
4. Casey let me know that Zerorez offers tile and grout cleaning and sealing. A service I didn't realize Zerorez offered.
5. I have already recommended your company's service to one of our friends - Chris Skiba. Is there a referral program?
On time, got the carpets looking like new.
All associates know their business, and practice the 3 Ps of customer service (Polite, Professional, Personal). Technician was knowledgeable, prompt, and thorough. No surprises related to estimate, and final bill. Carpet cleaned up wonderfully, and dried much faster than traditional methods
Great custumer care, attention to detail for a great price
The service tech arrived on time.
Great techs great products and results
The guys are clean and friendly,show up on time and doesn't leave the carpets hard and crunchy.
They are easy to use and they are amazing in cleaning power.