- Phone: (480) 507-2419
- Visit Website
based on 85335 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is always polite and professional and they explain everything thoroughly.
I received a call saying the technician would be there in 20-30 minutes. He was there with-in 15 minutes and started setting up his service van while I unlocked the house. He was very courteous, professional and extremely efficient in getting the job performed quickly. He made sure I was completely satisfied with the service he performed (which was "Outstanding" by the way) and even offered me the use of a quick mop (instead of the broom I was using to clean my hardwood floors) while he was preparing my invoice! Excellent Service!!!
Very well done!
I like how clean the carpet came out and how professional Anthony was..
Clean carpets and couch, that's what I like most about Zerorez's services!
Service was great. Pricing was clear before the work was done. We had tile and carpet floors cleaned. Don't have any suggestions to make any better.
Very happy with the job Zerorez Did in my home
Six or seven years ago we were told our carpets were so old and worn they could no longer be cleaned to look decent. Well hello, we switched to Zerorez and are still living with the same carpeting. Yes, new carpeting would look better, but Zerorez has made all the difference. In addition, each time the person coming out to do the cleaning has been knowledgeable, thorough, and courteous. Very willing to work with us on problem areas. This last time the technician even refilled my 2.5 gallon container with Zerorez water for multi purpose cleaning. Love that stuff. Makes window cleaning especially easy. Thank you for doing such a good job.
I like that the technician showed up right on time and my carpets look great.
I already called and talked to your customer relation person. Our carpet cleaning was not done very well. The walkway in the bedroom looked terrible. Stain in bedroom didn't get cleaned. I appeared little effort was made to do a good job.
No residue left behind, quick drying, looks great. Thank you.
A couple of areas still have noticeable spots.
Your staff is great! I love the"magic water" and have used it for years all over my house.
Absolutely everything I heard on the country station I listen to is correct. My technician was very presentable and professional. I received a call indicating he was on his way and an ETA was given. There was no extra "hard sell". I actually added extra areas to be cleaned. My tech explained the process to clean my tile floors and my area rug. The fees charged were very reasonable.
I couldn't be more pleased with the whole experience.
Thank you!
Katherine Karrasch
Mesa, AZ
No residue
the end product is that our rugs do not have the crunchy, sort of "oily" feel and attraction of dirt as they do when cleaned by conventional means.
The technician did a great job ! Carpets are good as new .
they clean well and technician was very professional.
Andrew was great. Explained everything very well, offered me options without any pressure to purchase or making me feel like I should have paid for more. The carpet looks great and I love how it feels to walk on now.
Infomative on the phone and in person. WEre right on time and the job was well done. The two people who were here are very polite and performed well.
Fast and efficient and well done.
I was not told while scheduling the appointment my closet would be included with the master bed room. Had I known I would have had everything off the floor. Also, The carpet feels a bit crunchy in some areas like maybe the area didn't get rinsed well or something.
Our carpets look great! We like that there are no chemicals in your cleaning products. Tyrone Winston did an awesome job; he was very thorough, friendly and professional!!! Thank you Zerorez!
Some areas of carpet dried A little crunchy. It may have been residue left over from other carpet cleaners in the past but I was under the impression that It would be removed. I was not completely disappointed with appearance of the carpet but just expected better results.
My carpet and couches have never looked cleaner. I have no idea what you use or how you do it but I have used two other companies and have never had the results look like this.
The tile cleaning came out great. The tech was professional, through and a pleasure to work with. Nice job.
I like how fast it took. The friendliness of the technician was great too. The service was all around good.
Fast, efficient and the rugs and tile are like new!!
Products and service was awesome
No chemicals and dries fast