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based on 85346 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kinda has a wet carpet smell that lingers.
Well this morning my carpets were still damp
It seems like the carpet feels more soft than other times I have had it cleaned.. Sean was very professional and offered information about my carpet and cleaning techniques. He did an excellent job! I will call you back in 6 months for another cleaning..
Thank you Zerorez..
The process that is used to clean carpets takes less time to dry. Always receive clean carpets that last. We've had carpets cleaned by other companies and after a month or so they look dirty again. The staff is always professional, timely and friendly!
Efficient, leaves my carpet very clean without residue
On time, profrssional, & efficient
I loved how the carpets feel so soft after the cleaning. With the other companies I have used before, it was always crunchy.
No one has ever cleaned my carpet as well as Zerorez. I have 3 cats and 2 dogs and it really needed cleaning and they did a excellent job. This is my second time of having Zerorez clean and I will continue in the future to have them. Also everyone they have sent out has been so nice and considerate always willing to help move a item or two or answer any questions for you. Never make you feel they are in a rush and willing to do whatever it takes to get the job done. Also had my couch cleaned the first time.I want to say thank you to everyone at Zerorez for the job you all do.
Very curtious , very polite , very prompt and most of all very good. Our carpets have not felt this clean in a long while. It's almost like new. We are very grateful for the hard working staff that made it possible . We highly recommend everyone use Zerorez . When it's time to clean your carpets. You can't go wrong.
The stairs still do not look clean. If it was impossible to make them look clean, I should have been told that before work began, as agreed on the phone. I might have chosen to replace the carpet. Addiionalky the area in front b of the sofa also looks dirty.
The carpets were perfect unfortunately the chair still remainded dirty and still smelled...therefore we had to throw it away..we hoped the cleaning would help
No chemicals
Kieth did an awesome job! I highly recommend him and next time I get my carpets cleaned, I would like him to do my carpets again! I owe him a tip! Thank you Zerorez for sending me a true professional! And thank YOU Zerorez! Give the man a raise!
the prices are very reasonable and the technician Kacey was very knowledgeable
On time, Andrew did a great job
Dependable. Courteous technician who explained what he was providing. Professional etc
I am disappointed with the urine removal. You've done a much better job in the past.
The service people are always friendly and professional. Jeff was outstanding! Scheduling was prompt and the scheduler gave me a call that morning to verify that the serviceman was on the way. I really like the product and process - no chemical smells and a reasonable dry time.
Our carpets look great and the process is carpet friendly.
I was not called the day prior with a time frame window.
The tech did an absolutely amazing job. The tile looks brand new. Already recommended zerorez to someone else.
The technician was very nice and worked very hard but there are still noticeable brown spots I. Living room.
service was very good
customer service was outstanding
SEAN DID A GREAT JOB. CARPET LOOKS GREAT
little or no odor, excellent results,courteous service
YOUR SYSTEM WORKS AS ADVERTISED AND THE TECHS ARE VERY GOOD AT WHAT THEY DO
We had hoped our bathroom floors could look as good as new with a semigloss finish. The travertine tile has nooks and crannies and the grout is discolored and could not be finished to look as good as new.
Technician (Troy) was very professional and explained the process in detail. Carpets looked great after service.

I like that it is a green product