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based on 85351 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am happy with the quality of the service, BUT the ACTUAL END pricing was twice the quote ? I was not home and my husband did not question it and paid it. The tech added all kinds of fees and additional square footage charges (including a non-existing hall way) I am very disappointed. I contacted my local Zerorez office and they promised to look into it. It's been a week without any further response from them
good job, nice young men
I like how quickly the carpets dry and how fresh/clean the house it after my tile floors and carpets are cleaned. Used Zerorez 3 times now and will never use anyone else ever again. Have recommended you to my Mother and a Co-worker so far...... :)
Polite and efficient employee Came on time Took spots out of carpet I was happy with the results of how the carpet looked after cleaning Carpet was not too wet so it dried in a day
I loved how my furniture dried by that evening.
soft carpets when done, no chemical smells, courteous staff
The service was great and my carpets are clean!
U process and products you use!
The process was easy, Zerorez said and performed exactly what we discussed. The results were great.
The tech was not very personable.
Knowledge of the employees
A good price for a job well done. The carpet is clean and didn't take long to dry.
The service was great! The man was prompt. He was professional, yet
personable. I've used before before and I will again. And yes, I do recommend the to
everyone.
Very professional technician and our carpets look great. They dried very quickly. Will definitely use Zerorez again.
The young man who came out was fantastic but I just don't think Zerorez removes stains. The coffee stain I was trying to get rid of did not come out. After it dried i used white vinegar and water and it looked a lot better. I like the fact there is no residue however with the water concept.
They are excellent!
Make it a little less costly.
It's an excellent product and environmentally friendly. The product really works well on removing a variety of stains. One of the best parts was the tech - Dylan. He worked so hard and was as pleasant / polite as could be. The initial point of contact over the phone Charles was so informative and knowledgeable, he made the entire appointment set up a breeze. I clearly understood the process and service we will receive. I love that it dries quickly, we have 2 boys 9 and 14 so our carpet gets a lot of wear & tear. Thank you Zerorez Team!
The serviceman that came out was very thorough and informative about the treatment and products.
I already sent a response and have not received a reply.
We were very pleased with the cleanliness of the carpets when the technician was finished.
Very professional, punctual and friendly.
Very professional and courteous technician and great results
Great results.
You were exactly on time. You were very quick but through. Super nice tech. Good prices.
Your service representative was very knowledgeable of the product, explained everything before he started (including the price) and kept us informed every step of the way. He did a nice job, the carpet looks great. I would definitely hire Zerorez for my next carpet cleaning job.
Steve was amazing! So helpful and friendly, and he did a great job on our carpets. They were pretty dirty and he made them look as good as the day we moved in!
This was our 2nd time to use zerorez and we'll not use any other company to clean our carpet. our carpet looks great!
Good customer service, good work
The Rep. was super nice, worked extremely hard and even got rid of stains that another company couldn't.

I haven't seen any other product or company clean like this before.I have had one other company out several times and not once has it looked even close to this clean.The technician was really on his game and did an outstanding job.When my carpet or tile needs cleaning I will be asking for Mr Hammond again.
Thank You
Mrs A LeMoine