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based on 84654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything is clean!
We have used carpet cleaning services in different states and on different houses. By far, Zerorez is the best service we have used anywhere. We loved Jordan as our technician. He did a fantastic job, was quick but thorough, and made our experience even better than our ones before. We definitely will recommend Zerorez to everyone we know.
What is disappointing is I had to pay for two rooms when I only needed one cleaned and the fact that you want me to tip now… life is expensive enough we shouldn’t need to tip for these sort of services. I went with you because I had used you in the past and had good success, but I think I will look elsewhere next time. The technician was fantastic. It’s not Anything against him. In all honesty, if I would’ve known about the tipping ahead of time, I would’ve done something completely different.
Very throughly cleaned all my carpets!
The carpet was still dirty. We didn't know this until he left because we didn't walk on it but when we did, the bottoms of our feet were black.
The tech was very friendly. I’ve used zerorez for carpet cleaning and would continue to do that. This is the first time I’ve used zerorez for cleaning an outdoor sofa and for how much it cost and how it turned out, I wouldn’t do it again. Wasn’t enough of a noticeable difference between the before and after.
Fast, friendly, professional service
Great cleaning and service.
Your rep who came out was fantastic to work with. Give that man a raise!!
From first call to last, Zerorez provided exceptional service. Larry was efficient in walking me through which areas and services we wanted so that we could get an appropriate estimate - and was patient when I called a few times inquiring about other options. Cassie our technician was so easy to work with and very accommodating on both visits - we had carpets done one day, flooring and grout the next. After the first day we were so happy and impressed with her work that we requested her for the second day. She did the rooms in an order we requested that made it easier for us with our pets and the need to put certain rooms back together first after cleaning. After walking through to discuss each day's services, she wasted no time getting started, worked straight through and finished in the estimated time - but was careful of our home at all times. Larry and Mitch we're also very responsive to questions I had about our service. Quality interactions with everyone we dealt with at ZeroRez. It's great to see and know that our floors, carpets and area rugs are clean! Will use ZeroRez and Cassie for future needs. Thanks!
Colton and Quincy, did a fabulous job on my carpets. They listened to my concerns about the high-traffic areas, and after they were done, our carpets looked great! I highly recommend them, and their room special pricing ( $45 per room) was the best pricing I found.
Would prefer to not get the added sales pitch.
Very good job dry fast
It was gtr
Great service tech! He was very knowledgeable and explained everything to me. Thank you
The product is amazing and gets the job done you need! The service was fast and efficient.
Great service staff and great outcome. Carpets look great!!
Excellent communication and happy with the work done. Highly recommend!
Excellent
Easy scheduling. Friendly staff. Quality services with good customer service. No post cleaning carpet residue or smells from chemicals and cleaning agents.
On time, thorough and very pleasant technician.
The tech Cody was awesome so no complaints there… I still have noticeable odor in my carpet that was the reason for the carpet cleaning. I’m feeling disappointed that I still smell the odor.
Professional, friendly service!
This is the cleanest my bedroom walk way has ever looked . Also I liked the chemicals that are used.
I would like to put in a good word for the technician that came out, I cannot remember his name. He was great & polite .
Everything was great and very professional technicians
Jacob did an excellent job, some grease spots on light carpet and they are gone.
Very clean, fast, dries quickly, no residual,
Great customer service and cleaning
I like that you use empowered water instead of chemicals. You do a great job!!
Love the way the floors came out!