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based on 87386 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prices are reasonable, the fact that detergent is not used on my carpet is very important to me. Soap only attracts dirt and does more damage to a carpet.
Chemical free, dried quickly, excellent service
After another carpet company cleaned our carpet, it looked worse. Called Zerorez and now it looks like I have new carpet. What a difference they made. The Tech, Oscar, did a very through job and we are totally happy with the results. Thank you so much.
Very professional and thorough. Tech took his time and did a very good job. Carpet looks as good as new.
The carpet was cleaned better than the other company did 2 months previous.
No Chemicals. Im keeping the spray bottle at my kitchen sink using it every day. IT even
took the tea stains off mu cup. thank you very pleased...First name removed
We thought that the traffic area would clean better, as it did with past cleanings. The employee was very nice and explained things well.
on time and explained everything. Finished the job quickly and efficiently - awesome job!
on time, did a good job, thank you
Your Associate showed up on time and explained everything to us, he was very nice!! The tile looks GREAT!!
Products are great, service great.
I am pleased that you do not use chemicals and the results are really good. I think the price is a little high, so I wasn't 100% satisfied about the overall value of the service. But the results meet or slightly exceed my expectations. The service technician, Andrew, was great, very nice and fast.
Really friendly tech and super clean floors.
Andrew was very very informed and professional and my carpet has never looked this good!! Thank you!!
Technicians are courteous, knowledgeable and tries to please the customer. Went out of his way to provide the service I requested. Quality of work is good
Our carpet is very clean "fluffy" pile. It looks restored and like new after each cleaning - thank you for coming back to redo this for us!
Service was very good - prompt when we met for first time to determine cost and very informative. Then when the serviceman did the work, he was there as promised, did a good job and the carpet looked great.
Carper let's look great, staff is always prompt, polite and knowledgeable, carpets stay clean
Price and good work keeps us calling again and again. Nancy Sams
Fast work, friendly associates, CLEAN carpets!
quick service and very professional and friendly
The technician was great.
Clark was great. He really worked hard and tirelessly. He also gave insights and explanations about carpets in general and my aging carpet specifically. He appeared genuinely interested in helping me with my goal of surprising my wife with clean clean carpets upon her return from Fall Break. Thanks
That you do not use harsh detergents in cleaning process.
Honestly I was not impressed I've had multiply friends/ family tell us how great you guys are and how they're carpet looked brand new. My carpet on the other hand could have looked much better in my opinion. I've used other companies for way less and received the same results. I was all for spending the extra money hoping that what everyone said was true but i was really disappointed with the outcome.
Our Zerorez rep. Scott was professional, thorough, and easy to work with. He did a fine job. I know this is true, because almost a month later, I still can't find the places where the old pet stains were!
I love the product, because there is no residual chemical signature that I can find--And the carpets are Clean. TY, Zerorez.
The way the carpet feels after its cleaned.
The motivated laborers. The interesting payment options. The special water formula.
Good technician--very respectful. Hard working. He said that he would do whatever we needed doing.

Good service. A little pricey but do a good job.