Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84560 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 29, 2015 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Very professional and result very good results.

Report a concern   October 29, 2015 — Rated 9 out of 10 by William Muir Zerorez Phoenix
What do you like about our products and services?

Very nice technician.

Report a concern   October 29, 2015 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

a very good job and helpful serviceman.

Report a concern   October 28, 2015 — Rated 6 out of 10 by J.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We just bought new home and had carpets cleaned and wish they would of offered deodorizer...they must of had a dog and it smell terrible.

Report a concern   October 28, 2015 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

No chemical residue or smell of chemicals. The service was amazing and the quality of work was exceptional.

Report a concern   October 28, 2015 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

arrived on time

Report a concern   October 28, 2015 — Rated 6 out of 10 by T.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was disappointed in that It was so wet when the tech was finished.
I personnally dont think all the solution was rinsed out especially when I vacummed this morning

Report a concern   October 28, 2015 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

I like that there are not chemicals left behind, no smell to bother allergies or kids with Asthma.

Report a concern   October 28, 2015 — Rated 1 out of 10 by B.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had my tile and grout cleaning, my house square foot cost me 260 dollars for that and we had a spare bedroom cleaned (carpet) and pet treated at the 25$ a spot cost, which was supposed to be the deepest and best way to remove the pet odor and stains.
I;m honestly not happy with the money I spent and the service I received.
The tile I could have cleaned a lot better myself with simple green and a tooth brush and simple green.
We originally called ZEROREZ because we have a roommate with an animal and his carpet needed treated and we were told there was a minimum that we had to have done and companies wont come out for 1 room so we decided what the heck I guess if we need something done we will get our tile and grout done. (Moved into our house 4 years ago and haven't cleaned the grout since and it was brand new tile). After the service was done our tile really didn't look much different. I took before pictures because I was so excited to have it done and I compared pictures and there just really isn't a difference.

As far as the bedroom, yes it smells MUCH better but there is absolutely still a stench just not as strong.

The man who preformed the service was absolutely amazing, just not really happy with results.

Report a concern   October 28, 2015 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Your product works, the carpets look new. The couch looks great too.

Report a concern   October 28, 2015 — Rated 7 out of 10 by J.S.D. Zerorez Phoenix
What could we do to improve?

Maybe if the tech was trained better? Would say the girl I talked to was very helpful and pleasant. I would surely give you another try. Sally and Name removed

Report a concern   October 28, 2015 — Rated 10 out of 10 by Randy Roberts Zerorez Phoenix
What do you like about our products and services?

Although my original appointment got messed up, Zerorez did a great job of correcting the mistake and getting my carpet and tile cleaned the same day as originally scheduled. The technician (Jeff) was very professional and a very likeable person - I hope to have Jeff back to do my carpets the next time they need to be cleaned.

Report a concern   October 28, 2015 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Carpet looked great, worker was courteous.

Report a concern   October 28, 2015 — Rated 5 out of 10 by M.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had my carpet done about 6 months ago and that tech did a excellant job. the tech that just did the lower level of my house im just not impressed the way it turned out i would like a call to discuss it.

Thanks Name removed

Report a concern   October 28, 2015 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

You worked with us to accomodate our schedule. The technician was thorough about explaining the procedure and was friendly. He did a good job in a short period of time.

Report a concern   October 28, 2015 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Thank you so much!

Report a concern   October 28, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

the tech I had, hayden, was AWESOME, wish I'd had him the first time!
because of him I have referred you to 3 different people.

Report a concern   October 28, 2015 — Rated 10 out of 10 by W.B. Zerorez Phoenix
What do you like about our products and services?

I appreciate that zerorez came back out to treat my carpets again.

Report a concern   October 28, 2015 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

The service is great, on time....friendly personal, no complaints....will use you again.

Report a concern   October 28, 2015 — Rated 9 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Product cleans good, service prompt, and courteous, will use Zerorez again.

Report a concern   October 28, 2015 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Very dirty carpet came out looking clean and new. Man that came to the house was very nice and knowledgeable.

Report a concern   October 28, 2015 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Rug look like new.

Report a concern   October 28, 2015 — Rated 10 out of 10 by Christine Hood Zerorez Phoenix
What do you like about our products and services?

the products were outstanding, and the service that I got was wonderful.

Report a concern   October 28, 2015 — Rated 10 out of 10 by Jacqueline Moore Zerorez Phoenix
What do you like about our products and services?

Kevin very personable and caring about his work. I liked the lack of that chemical or soapy smell one gets with other companies. The carpets are clean and not crunchy after I vacuumed the next day after the scotchguard was dry.

Report a concern   October 28, 2015 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Thank you Zero.. Love the way my carpet and tile looks and feels!
No sticky, crunchy residue!
Your tech was on time, professional and made sure to protect my furniture!
Will use your company again!!

Report a concern   October 28, 2015 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

It's like new when they are done!! Love it!

Report a concern   October 28, 2015 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Feel of carpet after it was cleaned and pet stain removal

Report a concern   October 27, 2015 — Rated 0 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Well dark spots are showing that were never there before and it was the next day. It really is disappointing.

Report a concern   October 27, 2015 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Great cleaning technology.

Report a concern   October 27, 2015 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

You do a wonderful job in cleaning my tile and my carpet. Your staff are knowledgable and helpful. I even enjoyed making my appt when speaking to Mary.! I requested Todd but got Scott. It ended up not mattering as Scott did a wonderful job! Thank you


Privacy Policy