What our clients think of us!

The service tech was excellent in his work. Good product goes only so far, good techs make it all happen.

Great service, exceptionally clean carpet

Honesty

I have taken my time to write this response. I was not happy with the service. This was my first time using Zerorez and my carpet was not even a year old and very little traffic.
The salesman (and I will refer to him as such) told me that stain guard comes up in a steam cleaning and that I needed to re-apply it now. I did, for an extra $125.00.
This was not discussed during my appointment phone call where we set the price. AND Not only was this not true, but when I called the company that I bought the carpet from they said new carpets are stain resistant and don’t even need stain guard. I also found out that stain guard is usually good for a couple years.
I called Zerorez and complained. They said they don’t instruct the workers to pressure customers. I actually felt lied to. They said it’s an option and I chose the option…I said that I was lied to and mislead.
Result: IF I hire them next year, they will credit me the $125.00 toward my next service. UNacceptable.

You did a great job. What disappoints is your high prices for area rugs and additional fees if I want things really clean and the fact that you don't move furniture. I can see where you wouldn't move heavy items like pianos, but I'm a middle aged woman who has to move everything herself.

The 2nd person that came out, Tray, did an excellent job. The first person did not

I really like Todd Hansberger our sales rep. He's the reason we went with Zerorez despite not necessarily being the cheapest.

We found your service Great!

Fast, way cleaner than I expected it to be when done. Loved Anthony !

I like the professional customer service and quality of work.

Carpet looks like new after Zerorez cleaning :)

Very friendly and likable Zerorez representative!

So glad that the line in carpet was removed by your cleaning.
It took longer for carpet to dry than I had been told but the carpets in all rooms and stairs look great.

I like that thee are no chemicals involved and that my carpet looks cleaner that with any other company. The service tech was great! Thank you!

The technician was thorough and efficient; the carpet is clean; spots are gone and no residue is left on the carpet. Price was reasonable.

The carpeting did not get clean. There are still dirty traffic patches and some spots were not removed. I removed the spots myself using the spray spot remover left behind by the tech. He said he couldn't get the traffic dirt out, so I don't know what you can do to make it right.

Thorough cleaning, fast work and carpets look great!

Good quality and friendly people

The job is well done.
The products seem to be quite effective.
The cost is a bit more than I like, but I appreciate the results.

The man who did the cleaning was great and did a good job. I am not sure my carpeting is up to looking like new after 13 years.You can only do so much.

Work a little more on the high traffic areas.

Technician was friendly and knowledgeable.

I appreciated the awesome service and delivering what was promised and expected.

The price was great and the work was beautifully done.

Alex was friendly and very professional. His confidence and professionalism removed all concerns we had about having someone come into our home and clean our furniture.

Great results.

That they are green.

I loved the feel of the carpet and also stains came out that we thought would be hard to remove.

Quick, friendly service, and things look very clean

very clean and thorough, on time punctual, very friendly. left carpet looking like new.

Your tech was very good.The carpets look great.