Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84560 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 30, 2015 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

The outcome! Our carpets look great so far.

Report a concern   October 30, 2015 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Jake was polite , on time and professional
He did a great job.

Report a concern   October 30, 2015 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Good products and consistent service! Easy to schedule, and great follow-up.

Report a concern   October 30, 2015 — Rated 10 out of 10 by Sid Montague Zerorez Phoenix
What do you like about our products and services?

Great service, reasonable prices

Report a concern   October 30, 2015 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

Always do a great job and the service people are very helpful.

Report a concern   October 30, 2015 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

I love that the product is not drenched in chemicals. With a baby on the way, we wanted to be sure we weren't adding harmful chemicals to our home environment. The price was very fair. The service was completed on time and it's quality exceeded my expectations.

Report a concern   October 30, 2015 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The man was very nice and helpful, and the rug dried in little time

Report a concern   October 30, 2015 — Rated 0 out of 10 by P.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have used Zerorez for 2 years now, 1 time every 3 or 4 months, this last time the Tech did a horrific job. My carpets are almost the same as before he started. Normally it takes a tech an hour to do the carpets, my tech was done in 30 minutes, did not take his time to get some of the easy spots out, missed a patch of carpet, didnt leave any foot covers behind and left the floors next to the tile completely soaked. Very disappointed

Report a concern   October 30, 2015 — Rated 10 out of 10 by K.C.C.H. Zerorez Phoenix
What do you like about our products and services?

Prompt and thorough service

Report a concern   October 30, 2015 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

you were on time, did a good job and left

Report a concern   October 30, 2015 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Effective carpet cleaning, friendly associates, ease of scheduling, and great communication throughout. Thank you!

Report a concern   October 30, 2015 — Rated 10 out of 10 by Ryan Easton Zerorez Phoenix
What do you like about our products and services?

Super quick, friendly, and fast. The technician came in and told me all about the company, why people use it and what it would do for our house and carpets. Would use Zerorez again in a heartbeat.

Report a concern   October 30, 2015 — Rated 10 out of 10 by Cherie Welu Zerorez Phoenix
What do you like about our products and services?

Technician was very kind and accommodating. Carpet looked much better when he finished.

Report a concern   October 30, 2015 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

The person who cleaned my carpet was knowledgable & honest. Also, he didn't continue to try and upsale when I told he I wouldn't be adding anything extra on.

Report a concern   October 30, 2015 — Rated 10 out of 10 by Susan Thick Zerorez Phoenix
What do you like about our products and services?

I like the end result and love that it's not all stiff . I like that it doesn't smell, it's always fresh

Report a concern   October 30, 2015 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

It was awesome to see my carpets look like new instantly. Zerorez has excellent customer service representatives and professional and friendly technicians.

Report a concern   October 30, 2015 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

My carpet is 19 years old, after they cleaned them they look new.

Report a concern   October 29, 2015 — Rated 10 out of 10 by Kimberly Perricone Zerorez Phoenix
What do you like about our products and services?

They did an amazing job getting all the spots that where in this carpet in a rental home I am renting. They made it look like new and the only reason you know that it isn't is that there are burn marks in the carpet. This is a house was lived in by 2 adults and 3 kids and needless to say it was extremely dirty. There was everything from gum, urine and feces, and ever red stains I will assume is Koolaide.
I am still amazed at how clean this came out and have been singing the praises of Zerorez.

Report a concern   October 29, 2015 — Rated 10 out of 10 by Justine Peterson Zerorez Phoenix
What do you like about our products and services?

Customer service skills.. Communication and ease of service.. Exceeded my expectations

Report a concern   October 29, 2015 — Rated 10 out of 10 by Wilma L Jennings Zerorez Phoenix
What do you like about our products and services?

Nothing left in your carpets

Report a concern   October 29, 2015 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

promt service

Report a concern   October 29, 2015 — Rated 4 out of 10 by S.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

blow in left the carpet very wet

Report a concern   October 29, 2015 — Rated 10 out of 10 by Janine Carrasco Zerorez Phoenix
What do you like about our products and services?

It's good stuff. I don't have to worry about my animals. It's not toxic and dry's quickly. I bought some for use around the house. And last but not least, Scott my serviceman was wonderful. Really everything I expected.

Report a concern   October 29, 2015 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

your product cleans as well as advertized. we had some pretty bad spots on our family room carpet and zerorez either cleaned them up entirely or made them look 90% better than any other company that has come out and cleaned our carpet. We most difinetly will use zerorez and recommend them to everyone we talk with about carpet cleaning. The price was reasonable and comparible to other companies we have used in the past.

Report a concern   October 29, 2015 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Technician did a very nice job.

Report a concern   October 29, 2015 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Lack of chemicals.

Report a concern   October 29, 2015 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Very professional staff member did an excellent job!!

Report a concern   October 29, 2015 — Rated 10 out of 10 by T.V. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   October 29, 2015 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

The technician, Brandon, was very polite, listened to my concerns and tried extremely hard to get out tough dirt. Although, some didn't come out he redid spots for the best results possible.

Report a concern   October 29, 2015 — Rated 10 out of 10 by Joe Lewis Zerorez Phoenix
What do you like about our products and services?

You were the 2 nd people to come and clean the love seat .The 1 st guy said him couldnt do it .I think he just didnt want to do it . [I wish you would have clean my carpet and not him he didnt even cover his shoes and i have off white carpet] Your nice young man covered his shoes and he did a great job and very nice so happy with him .When my carpet need to be cleaned i will be calling you guys!!!


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