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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets turns out fabulous!! They look brand new!
The technician was very professional and informative. The carpet cleaning came out fantastic! We had the tile done in October and was very disappointed in the outcome. Very pleased with the carpet cleaning.
Service is professional. Your products makes my carpets soft.
Excellent product and service
Never having had a carpet cleaned before I was going on the assumption it was a machine like you rent at the store. The manner in which you clean is a simple effective product.The young man who cleaned our carpet is a good asset and represents your company well..
Your service tech showed up on time and was extremely polite. He explained how the process would go and got right to work. He even left me with shoe covers to help me protect the carpet if I needed to go into a room before the carpet was dry. Great service - thank you!
Complete and thorough. They took the time to explain the process and look at the work as it was being done.
My carpets are clean when you finish and the techs are friendly and professional.
I like the way the carpet feels and looks when you are finished. I like your careful customer service (phone calls ahead, double checking, keeping records of past service, etc.)
I like the professionalism of your technicians (Matthew).
Quality of the carpet cleaning
The results were remarkable, and my carpet looked NEW!! The person who cleaned my carpet, Sean, was professional, personable, and informative/helpful - an asset to your company.
In and out speed and quality
The carpets get incredibly clean and it's quick
Convenient online appointment setter, good communication throughout the process, on-time service, no harassment for more services or up sells.
I like the fact that Zerorez does not use harsh chemicals in their products/services.
He was very professional, timely, and thorough. Excellent experience!
EASE AND PAINFREE GREAT SERVICE AND IT ALL WAS VERY WELL DONE.
It was clean and no odor. Tech Sean was great!
Service was great. Hayden was wonderful and did a great job. Will be using your service again.
The product did not make my house smell bad or smell damp.
Dries quickly and most importantly stains don't come back!
I liked how they took the time in answering my questions and being thorough. I have already recommended them to one of my co-workers...
Short window for arrival, clean, professional
Professional, on time and did a great job.
Very good cleaning job that removed the spots in the carpet.
I can not believed it. I have tried four different carpet cleaning companies and none have come close to Zerorez. There was a stain in the carpet that have been there for five years and the technician told me he got it out. My carpet looks brand new I'm a customer for life.Thanks Zerorez
No odor. Dries quickly. The blood spots (drips) in the Master bedroom didn't come out completely.
Safety
Fast service and my carpets look amazing! I was so happy to add the protectant after the cleaning! So happy!!
No sticky residue and no chemical smell. Thorough and arrived on time. Very pleased with with the service.