Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85354 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 12, 2016 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

Left no residue, quick drying, left booties for our whole family to use until the carpets were dry.

Report a concern   February 12, 2016 — Rated 10 out of 10 by Patti Fouse Zerorez Phoenix
What do you like about our products and services?

My carpets always come clean and stains are out with no chemicals left in the carpet. Trey Rogers and his assistant were just excellent. No hard sell but did keep me informed of things like the protection for the carpet. They were very thorough, respectful and knowledgeable. I asked about the chemical makeup of the protectant and Trey allowed me on the phone call with his supervisor. I like that they were all above board and honest. I have already recommended your company to 3 neighbors! This is my third year having your service and I definitely will continue.

Report a concern   February 12, 2016 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Tech was very courteous and did a excellent job. Carpets looked awesome! Would highly recommend.

Report a concern   February 12, 2016 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Parish was considerate and professional, refreshing when customer service is so often overlooked anymore!

Report a concern   February 11, 2016 — Rated 10 out of 10 by D.Z. Zerorez Phoenix
What do you like about our products and services?

The carpet was not rough like other cleaning companies leave it.

Report a concern   February 11, 2016 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

Knowledgable staff and chemical free product and cleaning

Report a concern   February 11, 2016 — Rated 10 out of 10 by Aliscia Hernandez Zerorez Phoenix
What do you like about our products and services?

Albert and Tyler were great! They explained everything, gave us a quote and the carpets look awesome! Thanks guys!

Report a concern   February 11, 2016 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Great service, great work ethic from employees, a great result in the cleaning. I couldn't be happier with the experience I had with ZEROREZ. Christian did a fabulous job in every respect.

Report a concern   February 11, 2016 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Natural and it works

Report a concern   February 11, 2016 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Samuel was awesome and took the extra time to clean our grout and tile. Even going over spots again to get our white grout back to white. We're super pleased with the results and will continue using your company to keep it clean. Thanks again.

Report a concern   February 11, 2016 — Rated 10 out of 10 by C.I. Zerorez Phoenix
What do you like about our products and services?

Courteous, friendly staff, on time and good product! Want to satsify the customer!

Report a concern   February 11, 2016 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Expensive but quality work

Report a concern   February 11, 2016 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Carpet is not full of soap after cleaning and the carpet stays clean longer

Report a concern   February 11, 2016 — Rated 5 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Said would be there between 10 and 12 and didn't get there till after 2. As a result the pet stain can still be seen

Report a concern   February 11, 2016 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

cleaned well & dried quickly.

Report a concern   February 11, 2016 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Final product was great.

Report a concern   February 11, 2016 — Rated 10 out of 10 by H.F.K.I. Zerorez Phoenix
What do you like about our products and services?

Quality, and service are bar none.

Report a concern   February 11, 2016 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

friendly and courteous

Report a concern   February 11, 2016 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

It does a great job cleaning the carpets and it doesn't leave the carpets saturated with water. Dries fairly quickly.

Report a concern   February 11, 2016 — Rated 10 out of 10 by Diane Damore Zerorez Phoenix
What do you like about our products and services?

no chemical smell and carpets were not soaked for hours
the technicians were very good explained process and worked and did a great job

Report a concern   February 11, 2016 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and prompt. I like that the service was fast and no chemical smell.

Report a concern   February 11, 2016 — Rated 5 out of 10 by K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have been very happy with zerorez. This is the 3rd time I have called you out top clean my carpet. My carpet is less than 1 year old. I had 4 large rooms cleaned. It took 1 hr or less for all 4 rooms to be cleaned. I had one of my older children home while it was cleaned. When I got home, I noticed 4 different spots in my front room that weren't removed. I took my own cleaner and removed these spots. I think the tech was just in too much of a hurry and didn't do a good job.

Report a concern   February 11, 2016 — Rated 8 out of 10 by C.M. Zerorez Phoenix
What could we do to improve?

The technician was good. My only thought to improve is charge less money for cushion cleaning. $15.00 per cushion is just too much. We wanted to add our patio set on while technician was here but who can afford $15.00 a cushion X 12? I'll just wash them myself.

Report a concern   February 11, 2016 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Our tech was very nice and explained everything well and took care in his work. The carpets turned out great. Good experience all around

Report a concern   February 10, 2016 — Rated 10 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

Did a wonderful job, will use again in the future!

Report a concern   February 10, 2016 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

They cleaned my carpet like it was their own. Thank you!

Report a concern   February 10, 2016 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Everything! Beautiful job with carpet and cleaning and sealing tile.

Report a concern   February 10, 2016 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The carpet dried in under 6 hours, the technician was in and out in just over an hour. Arrival time was near the top end of the arrival window, which made planning our day and being able to do other things possible. All stains are gone and carpet looks great and feels great. Also, no residue was left on tile that lines up to carpet

Report a concern   February 10, 2016 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Great service and I have super clean carpets.

Report a concern   February 10, 2016 — Rated 10 out of 10 by Michelle McCartney Zerorez Phoenix
What do you like about our products and services?

Professional service and the cleaning lasts a long time before having to redo it.


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