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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dries faster and no chemicals
Great technician, communication was timely and friendly. Carpets turned out very clean.
On-time (actually early!!)
Carpets stay cleaner longer than with other carpet cleaning services.
I was told it would be $25 extra for the protectant, but it was $25 extra per room, which I found deceiving.
The technicians were very nice.
Zerorez did an excellent job and the technician was fabulous!
I was very pleased with the person I spoke with to schedule my appointment, he was informative about the company and the procedure in which the carpets would be cleaned. I was happy no chemicals would be used to clean the carpet as I watch my one year old granddaughter who crawls on it each day. When the guys ( Andrew and Andrew) arrived to clean they evaluated and did a very nice job of cleaning the carpet explaining the procedure as they went along. I was extremely pleased with the results.
Very professional and timely service. I did not have to wait around for the technician, he was actually early. Everything was completed beyond my expectations. I could clearly see a difference in the areas of the house that has been rezzed, and those that were not. Highly recommend to all my friends.
i like that you use a natural way of cleaning
The solution smelled really nice, and the service was excellent. The end result was very good.
After having the carpets cleaned I had to replace all my carpet in my house. Just seeing the stains under the carpet, and the pad when it was being taken out made my stomach sink thinking what I spent for the cleaning was a waste of your companies time and my money. It was disappointing to say the least.
The carpets dried within 3 to 4 hours. K.C. was very nice and explained everything steps along the way.
My 18 year old tile came out looking like it was brand new and the service tech was awesome and answered all my questions with confidence. Very Very happy!!
Your staff and my carpet is never left soaked with water
I loved that my carpets felt fresh and soft with no residue. Also, the service technician was very knowledgeable and did not try to upsale additional products which can be uncomfortable.
After the carpets were cleaned it didn't smell like a bunch of chemicals, it smelled fresh and clean!
It did not pull all that is in the pad back up again like last year's "other vendor". Plus the guy was a little early, friendly, helpful and quickly out and gone. Within 4 hours all was dry and 10 days later still looking good for how dirty this rental carpet was!!!!
Glad I went with 0 Rez♡
The best carpet cleaning company!
Prompt, courteous and thorough service.
Showed up quickly, addressed all my concerns. Love Zeroez, will always use them!
Your technician was able to get my carpets cleaner than I thought they would have gotten! The technician was also very knowledgeable on carpet care and what u should do to keep mine cleaner!
I paid extra in two rooms for pet urine smell and today I still smell it.
Very professional, cleaned up the carpets without harsh chemicals. I love how fast my carpet dries and looks brand new.
Chase was awesome. Very professional and communicative. Plus- my carpet and tile
Look awesome even after my 4 dogs did their best to destroy them. Will definitely be calling again.
Very timely.
Services were quick, clean and on time.
The tech was very helpful, respectful, and pleasant
The care that he took with making sure my furniture and wall corners were protected, the thoroughness of the cleaning, and professionalism were amazing!
Mathew did a great job.

Andrew Sparkman was very helpful and thorough is explaining the Zerorez cleaning technique. He did a great job and the rugs look great. Thanks for your help, Andrew.