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based on 84584 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no chemicals, short time-frame for arrival, knowledgeable service people
What a great job! I have never had such a great experience with a carpet cleaning company!!
Jeff did a fabulous job and explained things to me along the way.
nice technician
Anthony was professional, friendly, efficient. We are pleased with the job.
The service was amazing. He was so friendly and assisted me with my needs
Lower your prices 😕
Everything
Great job. Floor looks awesome. Service man was professional, prompt, and thorough. Will use again.
Jay was very courteous and professional. I had 4 rooms cleaned along with my couch and love seat. Thank you and we will surely use Zerorez again.
The results were amazing and I feel it is safe for my infant to play on now.
Excellent work by excellent technicians!
The technician was very helpful in explaining the process to me. He was on time, very professional and didn't take long to complete the job.
I love he chemical free process and the friendly serviceman!
Always kind thoughtful and honest!
I was told on the phone that the treatment would get rid of the pee smell. When the tech got there he told my husband that the treatment would bring out the smell.
I was told on the phone that there is a min charge of like 130 to come out but because we were only having 1 room done we would have a credit to be applied to something else. When the tech came out my husband was told that that was wrong and the 1 room was the 130 and the treatment for pee smell would be on top of the base price
I was told that I would probably need a secondition treatment for the pee smell but that would be done at the same time but not to worry because I was going to have the credit because the 1 room was 30 and then we would essentially have a credit because of the difference between the min price abd the actual cost. Again my husband was told all that info was wrong. The tech said that they don't do a ecind treatments on the same day.
The carpets still have yellow pee stains. My cousin has a carpet cleaning biz and I chose you guys because I thought that you guys would be the best based on the info I got over the phone. He has never had a problem getting stains out or the smell out.
I will never use you guys again. And will never recommend you guys
Friendly staff, ease and availability of appointment time, and, of course, the awesome service performed!
The end result ... very clean carpets, but more than that. The treatment keeps the carpets clean and maintainable for many, many months.
Technician Hayden Hurst provided exceptional service. Was very professional, competent and courteous. He did an outstanding job on our carpets and represents your brand in a very positive manner.
No soap in carpet.
Workmen pleasant.
Technician was on time and professional. Another great job.
No chemicals used, and the technician took his time and did a great job, and explain the process clearly and worked to get the stains out.
The carpets look great and your whole team was very friendly.
Tech was courteous and efficient. He called when I was told he would call and came when he said he would be there. I am very happy with the results. I felt like I got my money's worth.
Customer service and quality of clean!
They work.
Your service members are so polite and professional that it made the entire experience enjoyable and painless.
No chemicals and great staff. Employees were happy to make sure everything we could have wanted was done.
Zerorez really cleans and leaves no soap residue.
No strong smell. Carpets soft after vacuuming. Prompt and timely service.
No chemical and no build up in the carpet