Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84588 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 4, 2016 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

They did an amazing job! My carpets were stained and a mess..they looked great when they were done! Dried quickly and no "crunchy" stiff carpet after it dried. All the employees I dealt with were super friendly and I will definitely be using them again!

Report a concern   March 3, 2016 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and did a great job.

Report a concern   March 3, 2016 — Rated 10 out of 10 by G.T. Zerorez Phoenix
What do you like about our products and services?

Effective sanitizing service. This is my second time using zerorez.

Report a concern   March 3, 2016 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Carpets looked clean and professional service

Report a concern   March 3, 2016 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The technician, Devon Crawford, was outstanding!!

Report a concern   March 3, 2016 — Rated 10 out of 10 by Armando Chavez Zerorez Phoenix
What do you like about our products and services?

Your customer service is awesome , and the technician that was out to my home was very respectful and professional, he took the time to explain the process to me ... He was on time and friendly

Report a concern   March 3, 2016 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional and took the time to explained the process.

Report a concern   March 3, 2016 — Rated 9 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

I thought the young man worked hard, kept me informed about progress, and areas that needed extra attention.

Report a concern   March 3, 2016 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

There is no residue left behind, and no nasty chemicals used in the process. I would request Trey Rogers in the future. He was very helpful, professional and a pleasure to work with.

Report a concern   March 3, 2016 — Rated 10 out of 10 by Nancy Handorf Zerorez Phoenix
What do you like about our products and services?

My 9 year old carpets look brand new! The fresh fragrance was only one of super clean.

Report a concern   March 3, 2016 — Rated 10 out of 10 by Bob Krystofik Zerorez Phoenix
What do you like about our products and services?

The tec was very efficient knowledgeable and efficient and I think he did a great job !

Report a concern   March 3, 2016 — Rated 10 out of 10 by Debbie Harward Zerorez Phoenix
What do you like about our products and services?

This is the first time I used Zerorez and you have made a customer for life! My service tech Trey was friendly and very professional. He explained Zerorez products and the cleaning process. I wish I took a before and after picture of my carpet! It's amazing how clean my carpet got it looks like it is brand new carpet! I am extremely impressed with your services, company and staff! Thank You! Debbie Harward :)

Report a concern   March 3, 2016 — Rated 10 out of 10 by P.O.C. Zerorez Phoenix
What do you like about our products and services?

zero soap residue. Jay was very professional and explained everything clearly.

Report a concern   March 3, 2016 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Everyone that I spoke to at ZEROREZ was just super! First person I spoke to, Kelly, was very knowledgeable and patient, I had many questions. When I called back to schedule my service, they explained how things would work until the tech came to do the cleaning and things went exactly as they said! Arron Schuen, the tech, arrived on time the day of service. He was a very pleasant young man with a tidy appearance. Once again, he answered all my questions, set up his protective equipment (so not to mark my walls) and then got to work on my carpets. He did a great job. It was a pleasure to have Aaron in my home and I found him to be a hard working gentleman.
Susan in customer service was wonderful as well!
I am a very happy & highly satisfied ZEROREZ customer!

Report a concern   March 3, 2016 — Rated 9 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Natural products, efficient service, estimate before work begins, suggestions, Jeff was a great worker, on-line information and receipt.
Thanks!

Report a concern   March 3, 2016 — Rated 10 out of 10 by Julie Nicholson Zerorez Phoenix
What do you like about our products and services?

Professional and friendly staff and quality cleaning.

Report a concern   March 3, 2016 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

All natural, chemical free products. Good Customer Service.

Report a concern   March 3, 2016 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   March 3, 2016 — Rated 10 out of 10 by Robert White Zerorez Phoenix
What do you like about our products and services?

very friendly, considerate, did a good job.

Report a concern   March 3, 2016 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Shawn was professional, efficient, and pleasant. Carpets look very nice.

Report a concern   March 3, 2016 — Rated 10 out of 10 by Amy Stephens Zerorez Phoenix
What do you like about our products and services?

AMANDA was timely, courteous and efficient. She met my need of time orientation but still did an amazing job. I will continue to use them for all my carpet cleaning.

Report a concern   March 3, 2016 — Rated 10 out of 10 by Kimarie Pate Zerorez Phoenix
What do you like about our products and services?

We liked the fast service and Jay was amazing

Report a concern   March 3, 2016 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

David was professional and through. My carpet and tile look like new.

Report a concern   March 3, 2016 — Rated 0 out of 10 by T.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You quoted us a price and then changed it.

Report a concern   March 3, 2016 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Fab customer service and the highest quality out there!

Report a concern   March 3, 2016 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

Fast drying method

Report a concern   March 3, 2016 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

I am not as happy this time as I was last time. I would still recommend your company but if was the first time I would not. There are still spots on my carpet and I feel like it was a rushed job.

Report a concern   March 3, 2016 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

No residue left on carpet

Report a concern   March 3, 2016 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Everyone was so friendly, helpful and professional. They did a great job!

Report a concern   March 3, 2016 — Rated 10 out of 10 by Jim Hall Zerorez Phoenix
What do you like about our products and services?

Zerorex agent that showed up at our house was knowledgeable, polite, and personable. Alex did a great job for us.


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