Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84587 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 28, 2016 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Everyone is very nice from the scheduling to the person who is cleaning your floors, they all know what they are doing - or will find out if they don't know & try to do everything to make sure you are satisfied.

Report a concern   February 28, 2016 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

I like it is chemical free and service is very professional.

Report a concern   February 28, 2016 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use chemicals to clean carpets.

Report a concern   February 28, 2016 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

great product and worked really well

Report a concern   February 28, 2016 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Steve was a friendly and knowledgeable service technician. He was honest and took the time to educate us about the tile and grout cleaning process. We did not feel like he was selling a product just to make a sale, but rather he really cared about our satisfaction with the end result.

Report a concern   February 28, 2016 — Rated 10 out of 10 by A.V.N. Zerorez Phoenix
What do you like about our products and services?

A very nice job was done

Report a concern   February 28, 2016 — Rated 10 out of 10 by Kathy Dalbec Zerorez Phoenix
What do you like about our products and services?

Technician was wonderful, my carpets look great!

Report a concern   February 28, 2016 — Rated 10 out of 10 by Brittany Thomas Zerorez Phoenix
What do you like about our products and services?

Cleaned carpets extremely well! Very pleased with the results

Report a concern   February 28, 2016 — Rated 10 out of 10 by Marcia Dern Zerorez Phoenix
What do you like about our products and services?

The quality of work by Robert was amazing! He arrived promptly and completed the job without trying to sell me "add-ons". My carpets look great.

Report a concern   February 28, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Like that harsh soaps/detergents aren't being used. No crunchy carpet. Love the quick dry time.

Report a concern   February 28, 2016 — Rated 10 out of 10 by Ursula Matthews Zerorez Phoenix
What do you like about our products and services?

The tech was knowledgeable and helpful and friendly. the end result was GREAT! My carpets have never looked this good!

Report a concern   February 28, 2016 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Very friendly, informative, and thorough. Allen did an amazing job, and even removed spots that I thought were hopeless.

Report a concern   February 28, 2016 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Timely and good workmanship. Very friendly

Report a concern   February 28, 2016 — Rated 10 out of 10 by George Pahno Zerorez Phoenix
What do you like about our products and services?

No chemicals or residue

Report a concern   February 28, 2016 — Rated 10 out of 10 by Linda Nelson Zerorez Phoenix
What do you like about our products and services?

My carpet looks great! There is no odor left behind. They dried quickly. My phone coversations were highly professional. Scheduling was easy. Carpet tech Al, was patient, polite and obviously a very hard worker.

Report a concern   February 28, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Tech was great - listened carefully to what I wanted - very polite and professional - great results and will use you again.

Report a concern   February 28, 2016 — Rated 4 out of 10 by K.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You are too expensive. I had an area rug over the rug that would have been cleaned anyway and I was charged for the area rug. They didn't clean the rug underneath, the area rug was over the rug they were going to clean anyway.

Report a concern   February 28, 2016 — Rated 10 out of 10 by Vernon Furse Zerorez Phoenix
What do you like about our products and services?

Quick and easy. Also a job well done.

Report a concern   February 28, 2016 — Rated 9 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

On time. Excellent cleaning of carpet.

Report a concern   February 28, 2016 — Rated 10 out of 10 by M.B.L. Zerorez Phoenix
What do you like about our products and services?

Cleaning better than with Chem-Dry

Report a concern   February 28, 2016 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

He did a great job cleaning our carpet. Was very informative about products being used and how to treat spills/stains in future.

Report a concern   February 28, 2016 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Carpets look awesome and your tec. Andrew was great he explained everything and very friendly will definitely use you again

Report a concern   February 28, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Great service man...thanks!

Report a concern   February 28, 2016 — Rated 9 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Courteous, timely, respectful.

Report a concern   February 28, 2016 — Rated 9 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Technician was professional, carpet cleaned up nicely, no chemicals

Report a concern   February 28, 2016 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Low or no smell in our vacant home that we cleaned for sale before an open house the next day. Fantastic cleaning and dry within a few hours.

Report a concern   February 28, 2016 — Rated 10 out of 10 by N.P. Zerorez Phoenix
What do you like about our products and services?

Very prompt and very affordable and did a great job

Report a concern   February 28, 2016 — Rated 8 out of 10 by C.M. Zerorez Phoenix
What could we do to improve?

The carpets look great but it was super expensive. I went ahead with it because he was already here. We have one room with carpet and it was $250, which is pretty crazy. I made the appointment online and put in the notes that I had dogs and stains. The quote started at $79 and knowing I had to at least get to the minimum charge I was hoping to do a carpet protector but instead a ton of money was tacked on for the pet stains

Report a concern   February 28, 2016 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Very good end results using the products you use!

Report a concern   February 27, 2016 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Casey & Sam were thorough, efficient, & friendly. They did a good job and it was worth the cost.


Privacy Policy