Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84590 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 11, 2016 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Beau was a perfect gentleman. His knowledge was priceless.

Report a concern   April 11, 2016 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Very clean products and makes the carpet and tile look amazing!

Report a concern   April 11, 2016 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

I like everything about your products. However, wish you would consider option of helping to move furniture, etc. for additional fee for those of us whom are unable to and have no one that can come in and help. I know I would be willing to pay extra for that service as long as it was a reasonable amount.

Report a concern   April 11, 2016 — Rated 10 out of 10 by Paula Kelly Zerorez Phoenix
What do you like about our products and services?

Our technician Eric was extremely friendly, courteous and very informative with his recommendations. I would give him higher than a 10 rating if the computer would allow. I was also very impressed with the cleaning solution and purchased a bottle of it. I would recommend your company to my friends and family. Thank you :)

Report a concern   April 11, 2016 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

The carpet felt clean

Report a concern   April 11, 2016 — Rated 10 out of 10 by Lisa Zsamar Zerorez Phoenix
What do you like about our products and services?

Your company is really a top notch company. You go above and beyond for customer satisfaction and I appreciate that... Thanks.

Report a concern   April 11, 2016 — Rated 10 out of 10 by Maren Patrick - Realtor Zerorez Phoenix
What do you like about our products and services?

Great service - technician was on time and knew what he was talking about, he spent time on talking us through options. We had a challenging job and he did great - our couches look like new.

Thank you,

Report a concern   April 11, 2016 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Quality service, friendly and knowledgable technician.

Report a concern   April 11, 2016 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Technician was on time, actually a little early, was friendly and efficient. Respected my home. Also like that it is only water that is used to clean.

Report a concern   April 11, 2016 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Chris answered all our questions, gave us quotes and suggestions on cleaning & we were pleased no chemicals were used. The end result was most satisfactory.

Report a concern   April 11, 2016 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

Cleans way better than any other type of carpet cleaning.

Report a concern   April 11, 2016 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The process does not include chemicals

Report a concern   April 11, 2016 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, straightforward pricing, friendly staff. Aaron is a terrific technician!

Report a concern   April 11, 2016 — Rated 10 out of 10 by Violet Crispo Zerorez Phoenix
What do you like about our products and services?

The guy who came to clean the carpets was very friendly and informative.

Report a concern   April 11, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

The serviceman was on time and the job was well done

Report a concern   April 11, 2016 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Your technician, Joshua, was very professional and helpful. The upholstery on our recliner (which was pretty dirty) looks amazing and even my older carpet appears great.

Report a concern   April 11, 2016 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Very friendly and thorough technishion

Report a concern   April 11, 2016 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

it is great, and that cleaner liquid is. so will be ordering some one day. great guy give him a 5 star raiting thank you very much.

Report a concern   April 11, 2016 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

the honesty, the technician clearly said how the job was going to be and it was delivered accordingly.

Report a concern   April 10, 2016 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Carpets are cleaned well and stains dont show uo afterwards. reasonably priced

Report a concern   April 10, 2016 — Rated 10 out of 10 by Gertrude Smith Zerorez Phoenix
What do you like about our products and services?

Great service provided and reasonable price

Report a concern   April 10, 2016 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Your service team was fantastic. Explained everything in great detail, cleaned up and very nice.

Report a concern   April 10, 2016 — Rated 10 out of 10 by Corinne Arnold Zerorez Phoenix
What do you like about our products and services?

Our technician Devon was extremely helpful, courteous and informative. He took the time to listen about our carpet problems and make suggestions. Our carpets now look brand new and smell fantastic!

Report a concern   April 10, 2016 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

dried quickly and the carpet was soft

Report a concern   April 10, 2016 — Rated 9 out of 10 by Y.R. Zerorez Phoenix
What do you like about our products and services?

The technician was punctual and professional. He explained the process for the cleaning and what to expect afterwards. Our carpets are older but they came clean and smell so much better. We suffer from allergies and really need a product that cleaned without harsh chemicals or odors. I'm very pleased with the results.

Report a concern   April 10, 2016 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Kevin did a thorough job!

Report a concern   April 10, 2016 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Great quality and quick service.

Report a concern   April 10, 2016 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

They cleaned my carpet very nicely and I could really see the difference, plus the cleaners were very nice and professional.

Report a concern   April 10, 2016 — Rated 8 out of 10 by A.L. Zerorez Phoenix
What could we do to improve?

Wasn't to fond of our technician. He came in with a bad attitude, but got friendlier by the end. Also wasn't aware red orange and green stains wouldn't come out until after he finished and told us that, would have been nice to m is before hand.

Report a concern   April 10, 2016 — Rated 10 out of 10 by Carmen Martinez Zerorez Phoenix
What do you like about our products and services?

I was so absolutely impressed with the results. We acquired two puppies over the last year and needless to say, our lives will never be the same and neither will our orderly and clean house. The carpet took a huge beating as we struggled with house training and teething. I honestly didn't think my carpets could look like new again, but they do. That being said, I thought the price was a big steep and I have some after the fact observations: 1. As Peter was almost done cleaning my carpets, he suggested I add the protector which increased the price he quoted when he first came in. I agreed to it but I am not 100% sure as to whether he in fact went through and applied that protector. I was busy with other stuff, but I really cannot remember seeing him come by some areas of the house after I agreed to the additional service. 2. My service was performed on a Saturday and he told me I would get a receipt emailed to me, so I guess I will not get an itemized bill until Monday. The paperwork that he left me does not include an itemization of the services and cost performed - I wish I had asked for something at the conclusion of my service so I had piece of mind instead of wondering. I was just so impressed and happy with the results, I lost focus.


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