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based on 84590 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean and efficient. Friendly staff
Friendly and professional tech
your prices could be a little more competitive, however, your method of cleaning seems to be better than competitors. Was surprised by how much you charge to clean area rugs.
The fact that you don't use harsh chemicals
No soap residue - the carpets came out clean and feel fresh. Service technician was very nice and helpful.
The results were better than I expected. Your employee was courteous and explained each step of the process. He went back over a couple of troublesome spots as I requested. The results show his attention to detail.
Everything was wonderful about zerorez. From the first phone call to them leavin after cleaning my furniture, they were wonderful. Would reccomend 150%!
The carpet came out cleaner that when it was cleaned by other companies and cleaning processes. The technician who cleaned the carpet was very professional and did an excellent job.
Our tech Travis was wonderful. Came early which was GREAT. Very courteous, friendly, and efficient.
Carpets look great and do stay clearer longer.
I was very happy with the result and the service, however, I felt it was very expensive.
Floors look very clean, there was a bit of residue on tile but overall very clean
Staff was friendly, service was great.
Everything. Andrew was totally professional and did a fantastic job. Also made us u derstand everything going he was doing. Would derful service
I called and got an estimate on the cost. I end up paying 250.00 for services. I understand some prices, but while the guy was here and telling me what he wanted to do to get a few pet stains out of my carpet, it seemed a bit confusing to me. I have some medical issues and sometimes don't understand completely what is being said. I thought I had money to use for other treatments, but I must have misunderstood. The carpet came out looking good, but I didn't realize what he was going to do to the carpet. Once he was done, I had no choice but to pay because services were rendered.
It was done quickly no smell dried quickly couldn't be more pleased.
Our carpet cleaned up well and appreciated the service.
carpet still very dirty. also, i wanted to get upholstery cleaned but there was confusion about whether you could do it without damage. i'm hoping on follow-up visit to get carpet cleaner.
Was a little concerned when the the Technician Jay wanted to make a side deal for additional room for just $40 if I would pay him cash. Need to better vette your staff! Of course did not go for the deal.
It works!
Carpets get CLEAN!!! Techs are always very friendly.
The empowered water that they use is unbelievable. I am beyond satisfied with how my carpets look and feel. I will never use another carpet cleaning service again.
No soaps used; just water.
gets the job done
the service technician was top notch. I hope he will be available when I need cleaning again.
Safe for pets & does not bother my allergies
Very informative and professional. Everything came out so nice. Will use you again for my carpets and looking forward to having my tile floors done.
Professional, clean & answered my questions.
The products aren't harsh ...they actually smell really nice
Products did a excellent job in cleaning carpet as was the service.