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based on 84592 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The last tech you sent was efficient-However he is the most verbose man we(my wife and I) have ever encountered. He was obsessed with placing plastic feet under all the furniture. The result of this was that I had to help him lift three end tables after he cleaned. I was trying to relax and he peppered me with endless questions and information. He nearly drove my wife crazy and she said don't ever want to see this man again. It is not necessary that plastic feet be placed under the furniture and I wish to be left alone after a preliminary discussion with the tech.
very satisfifed
Best results and knowledgeable technicians.
Showed up on time and can take payment via credit card over phone.
My carpets are older but they looked great after cleaning with ZeroRez. That was not the case before.
Abel and Robert were great! Very professional
Professional gentlemen and very clean carpet.
Quick, friendly staff...it looks great
My technition Kevin was knowledgeable and professional. He did a fantastic job I will always use zerorez when cleaning my flooring. Thank you Kevin!!
I love that the product is non-toxic to my dog with no harsh chemicals. Also, the carpets located in my large rooms were dry within about 4 hours, the hall took a little longer, which I expected . Louis was very personable and professional and took the time to listen to the needs within each area being cleaned, prior to starting the process. He is a great asset to the company and would highly recommend both the company and Louis as a Tech to anyone.
My family and I have used zerorez for past few years. Each visit with them, they are on time, move quickly, answer any questions I may have and ensure that I know what to expect. My carpets always look like new and they even give me enough shoe covers for my entire family. It was very easy to set up an appointment and I didn't have to wait for weeks to get a day scheduled. Will never use another carpet cleaning company again.
Excellent cleaning job!!!!
Took the time to explain the cleaning process and how much better Zerorez is for cleaning.
Timeliness and the carpeting dries quickly.
Great work by Hayden, very pleased!
Very couteous and our floors look really nice
Service was great
Friendly and knowledgeable staff
Very professional and knowledgeable
Travis was very competent and friendly. Carpet was very dirty and now looks great.
Friendly Technician and the carpets came out AMAZING!!!!
Like what I hear about the cleaning solution. I liked that I got a 4 hr window then 48 hrs out a 2 hr window with a call 10-15min before technician arrived. Tyler was a great technician and explained so much a about the product and results I should expect in certain traffic areas.
Everything! From the time I made the initial phone call, customer service was amazing. Friendly, courteous staff and my carpets have never looked better!! Thank you!
Fast , Clean and Safe with hop chemicals.
Environmentally safe
Service person Travis Marquez was probably the best person I have ever had do my carpets. Very professional and knowledgable. Would recommend to anyone.
There is no heavy chemical smell. Your service men are very profession and polite. I had Kevin Randolph and I will ask for him again. He is very through in his work and my rugs look wonderful.
Your phone staff is also very profession and always follow up with my reservations.
Travis did a great job! He was even able to educate my husband on the high traffic areas of our house and why they can get that way. The carpets in my house look great!!
Carpet cones really clean
Pros do the job. Better than I expected. Looked so much better.