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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Albert and Sonia were on time, efficient, careful and did a great job of cleaning our carpets. They look great.
Zerorez is Great!
Carpets are very clean and service is top notch
Great job.
This is my third time using Zero Rez and each time I've had a professional and courteous representative. I like that there are no chemicals and my carpets always come out looking like new!
Awesome experience! Every single person I had contact with was extremely friendly, knowledgeable, and helpful. I would definitely recommend zerorez to everyone I know.
Quick and easy. Nothing to complain about.
The use of no chemicals.
Friendly and professional technician. Superior service.
Cleaninglyness and not sticky while trying.
Prompt service. Tech explained everything. Tech sent photos of work being done.
Good people and excellent product.
Techs are always kind, there is never any up selling, carpets look and feel so great afterwards!
No chemicals used and you get the carpet looking and feeling clean!
Good service, seems to have worked. Time will tell how well the cleaning holds up.
There was water stains all over my floor. They sent someone else out, Casey, and he was in a rush and said I should have worked it out with the tech and not called mgr., they didn't know anything anyways. He was in a rush as it was Memorial Day weekend, and left me some cleaner and said to just clean the floors with it to get the water marks off. My entire floor was left with water and they sealed over the water. A $1,000 later, I still have to clean my floor. I have read online that you wait until the floor is dry to seal, not seal over water.
My situation is complicated. And I share in some of the disappointing outcome. If you are interested, please give me a call at Phone number removed.
Very knowledgable Tech. Very friendly. Turned out GREAT!
radio
On time and very hourly.
the price is competitive and the ease of scheduling is great.
I really like how the carpets feel after they are done plus all service people have been great
The workers were so nice and accommodating. They were very professional and pleasant. I was very happy with the carpet cleaning. They did a great job! I wish I would of used your services before. Thank you so much!
No harmful chemicals
The service was great the cleaning look so good and the carpet was so soft and kid friendly. The price was way more than I wanted to spend but it was worth it.
No soap in the treatment. Very pleasant professional employees (Casey and John)
Great and professional Service!
Carpet cleaners are the same anywhere you go. However, what sets them apart from the rest is the quality of service. Nicole is a great representation of your brand/company. She explained her process thoroughly and provided top notch customer service. She was the consummate professional and when we offered her a tip, she thanked us and explained that she was not allowed to accept tips. She deserved a tip for her service so if there is anything your company can do to reward her, please do. We will definitely request Nicole again should we need our carpets and tiles done in the future.
The tiles and carpets look as good as new!! Thank you!
Two gentlemen came and they were very nice. They were only here for about and hour and the carpets really don't look much better than when they showed up. I guess with your reputation I expected more and a better job.
James Rall was awesome, he did a great job.