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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue ,efficient technicians
The technician that came out was prompt, courteous and knowledgeable. She did a fantastic job!!
There were two stains in the carpet your guy couldn't get out. That's my only complaint
Tech was very good and friendly.
I like that there are no harsh chemicals that are used in your cleaners. That it's safe for pets and kids. It doesn't leave a chemical order behind.
it works!
friendly techs!
thoroughness of job done way better than others who did my carpeting before tech was very professional very pleased with overall visit.
My carpets looked wonderful. And the drying time was short which was good.
once carpet dried,smudges and spot reapeared
I like the way my carpets look and feel after being done. Technician was great!!!
I tried the deep cleaning method this time.
I am pleased so far,
I also wanted to let you know that your technician, KEVIN RANDOLPH , was very efficient, and informative. He was a pleasure to work with.
Thank you, Name removed 🌵
Zerorez guaranteed their product! I was not to happy with the outcome of my carpet and they re did it, no questions asked! They were knowledgeable and took pride in work.
Results were not worth the money paid. Also, it should have been communicated ahead of time (by the reservations person) regarding issues that could arise such as efflorescence. I felt like that was used as a catch-all by the tech and it could have been a real possibility, but the booking person should advise all potential customers of the possible shortcomings prior to booking. That shouldn't be left up to the tech on-site.
He did a wonderful job and was really nice and listen to my wants. Thanks
Timely effective curtiis
Everything. Thank you.
Quick, clean products that did a great job cleaning my carpets.
Sean was the gentleman that came to our home. He was very helpful and gave several tips! He is a true professional at what he does!
Carpet feels soft.
You managed to clean the carpets that 2 dogs and 4 Boys sufficiently dirtied
I thought the carpet wild smell better, and would be less wet.
You guys clean carpet without soaking the carpet
My carpet and tile always look amazing afyer zerorez does their magic. Alex Ayala was just fantastic. Hard worker and customer service is top notch!
Super clean carpets!!! Thank you!
Thorough, fast, courteous and punctual
Did a great job on our carpets and rug. Our cleaner was prompt explained everything and did great.
The carpet looks awesome!
You let a mouse in my house and I'm freaking out!
Very Professional and punctual with appointment arrival. Also liked that would come and hit a stain without any hassle about being new charge. Like zerorez very much
No chemicals!