Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84592 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 22, 2016 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Your promptness and how clean my carpets are

Report a concern   April 22, 2016 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

The technician was very nice and did a great job. The carpets look and feel great!

Report a concern   April 21, 2016 — Rated 10 out of 10 by Mary Hacker Zerorez Phoenix
What do you like about our products and services?

Very prompt. Great employees! Wonderful results. My carpet and tile are so fresh and clean!

Report a concern   April 21, 2016 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

quick dry and soft carpet

Report a concern   April 21, 2016 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Customer service was outstanding and the end result was better than expected. We will definitely become repeat customers!

Report a concern   April 21, 2016 — Rated 10 out of 10 by Mary Streff Zerorez Phoenix
What do you like about our products and services?

Professional quality service, plus your clean is the best!

Report a concern   April 21, 2016 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Did a great job. Jeff was very nice and efficient

Report a concern   April 21, 2016 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

Professional, efficient, Nice CLEAN CARPETS 😆

Report a concern   April 21, 2016 — Rated 10 out of 10 by Karen Trask Zerorez Phoenix
What do you like about our products and services?

The two technicians who came to clean the carpet and rug were very professional, personable and the respectful rapport between them was wonderful. They wanted to be assured that I was 100% satisfied with the cleaning, which I was. I called you for this cleaning because I was so happy with the job that Eric Storm had previously performed on the same carpet. Zerorez is above and beyond THE BEST carpet/rug/upholstery/tile cleaning company. It was such a pleasure to wake up to clean carpets that felt as if I was walking on cotton balls. Keep up the great work!

Report a concern   April 21, 2016 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Carpet looks and feels clean, but we'll have to wait a little longer to assess to product.

On the other hand, Scott provided excellent service, and we were very please with him and what he did for us!

Report a concern   April 21, 2016 — Rated 9 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The cleaning was very thorough and quick. Carpet looks great.

Report a concern   April 21, 2016 — Rated 10 out of 10 by Doreen Anderson Zerorez Phoenix
What do you like about our products and services?

Anthony showed up when he said he would. He was dressed professional, conducted himself professionally and worked in the same manner! He did a great job in cleaning our living room and kitchen floor. No fuss no mess

Report a concern   April 21, 2016 — Rated 7 out of 10 by M.G. Zerorez Phoenix
What could we do to improve?

Tyler, the technician did a wonderful job but the product didn't remove the doggie odor from the couch (they like to nap on it when we're not there to stop them). The cushions still smelled dusty too although it is regularly vacuumed.

Report a concern   April 21, 2016 — Rated 9 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

No nasty chemicals. Tech was very nice.

Report a concern   April 21, 2016 — Rated 8 out of 10 by K.G. Zerorez Phoenix
What could we do to improve?

The only thing I would suggest is perhaps lowering prices.

Report a concern   April 21, 2016 — Rated 7 out of 10 by J.L. Zerorez Phoenix
What could we do to improve?

Worked very well. Took overnight to dry however.

Report a concern   April 21, 2016 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

How quick the cleaning is, and how clean my carpets are.

Report a concern   April 21, 2016 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals, rugs don't feel stiff after they are cleaned.

Report a concern   April 21, 2016 — Rated 7 out of 10 by J.H. Zerorez Phoenix
What could we do to improve?

Scott was very friendly and courteous. We would have had wanted to do a little more work but your policy of whole room measurement stopped us from doing more cleaning. Makes no sense to me that if you have an employee, truck and equipment here you wouldn't have him do what extra work he could. We have and office that is less than two hundred square feet with a area rug, credenza and desk in it. We wanted the entry way treated but would have had to pay the full room price. $20.00 would have been a fair price but he couldn't do it for that????

Report a concern   April 21, 2016 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

Friendly competent technicians.

Report a concern   April 21, 2016 — Rated 9 out of 10 by Clark Davis Zerorez Phoenix
What do you like about our products and services?

On time.
Very up front.
Thorough.
Excellent cleaning.

Report a concern   April 21, 2016 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

On time, thorough, polite, professional and rapid

Report a concern   April 21, 2016 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Prompt service! I called needing my carpets cleaned a.s.a.p. and got an appt. the next day. the tech was friendly and had 3 rooms done in a hour. They look wonderful and I would call Zerorez again!

Report a concern   April 21, 2016 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

Clean and beautiful job. I never have had my carpet looking this good since it was first installed.

Report a concern   April 21, 2016 — Rated 10 out of 10 by Matt Dillon Zerorez Phoenix
What do you like about our products and services?

The customer service by your wonderful technician! Have already recommended. Those recommended have already scheduled for appointments.

Report a concern   April 21, 2016 — Rated 8 out of 10 by L.A. Zerorez Phoenix
What could we do to improve?

You did great. You were here between the stated times & work was completed quickly. Rugs looked very good.. Thank you

Report a concern   April 20, 2016 — Rated 10 out of 10 by Vicki DeSpain Zerorez Phoenix
What do you like about our products and services?

Timely. Friendly. Informed and it works! My tech, Casey, I believe was awesome!

Report a concern   April 20, 2016 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

The tech was very concerned about removing any spots, and went to great lengths to do so. He was able to complete the job in good time.
We won't hesitate to use your service again.

Report a concern   April 20, 2016 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Excellent technician, superb cleaning job.

Report a concern   April 20, 2016 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

The best tech yet, Allen Lane was professional and did a very thorough job. The new machine he used made a huge difference in the look of my carpet and helped to get the traffic areas cleaner.


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