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based on 87799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thorough and great communication about services being provided and additional services needed.
On time, easy to work with and products do not have harsh chemicals.
No chemicals
Fast, friendly, no harsh chemicals
Prompt and polite and efficient
The gentleman was very upfront about the issues I had with my carpet and laid the options out clearly. They were able to get the smells and stains out that I was concerned with and I couldn't be happier!
I was truly pleased with the initial look of the carpet. However, the claim that the cleaned areas would repel dirt/stains do not appear to be living up to that promise. Furthermore, I appreciate the ability to pay with a check; but, going forward, please make every effort to deposit and clear the check as soon as you can. (It took over a week.) Thanks for the opportunity to share.
Everything! Love my Empowered water too
Came on time. Quick efficient and talked to me about what he was doing asked if I had questions.
Very best customer service
The quality of the work and tech
Our carpets came out looking great and dried in under 8 hours. Jeff was a great and friendly tech and did an excellent thorough job.
The clean was good, but It was just too expensive. It was $240 to do a sectional?!? want to add steps to your clean? That's another $75. You get the idea.
So good at removing difficult spots.
Very professional and a great job
Service staff is wonderful, always friendly and courteous. This is the second time I have used Zerorez and highly recommend them to everyone I talk to. Thanks again for the great service!!!!
Joshua, my technician was extremely polite and took the time to explain everything.
Technician was great, very knowledgeable and took the time to do the job right. Price was a little higher than I would have liked though.
Zerorez was helpful and courteous.
Kyle was a pleasure to work with. I Can tell he is a hard worker and does a great job representing Zerorez
The technicians are professional and do their job thoroughly. We have had other carpet cleaning companies but none compare to Zerorez!
Professional tech, quick drying time, walk way wear patterns were completely removed.
Fast and professional service. Worked around my schedule.
They did a very thorough job and focused on high traffic areas. The carpet is nice and clean. We will we use Zerorez again.
Love how clean my carpets look and feel, with no soap residue. Technicians are always friendly and helpful.
You state zero residue. Not true
The floors look great, the technision was very friendly
My carpets came out clean and the technician did not pressure me to spend more than what I planned to spend.
My carpets always look brand new after Zerorez.
The first two times my carpet was cleaned by you, it was amazing. This time it was not cleaned quite as well as the first two times but I do appreciate very much the effort you put in to get up here.