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based on 87799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was prompt, professional, efficient and informative. I was amazed at how well many of the stains, which I thought would be impossible to remove, were eliminated, 100% or close to 100%.
My carpets look like new when the cleaning is done and I like that the product is environmentally safe. The representative that cleaned my carpets was friendly, focused on the task and answered all my questions professionally.
Tyrone was punctual and came well equipped. I had stairs a landing, a loft, a hallway and two bedroom rugs cleaned in addition to the kitchen, dining room and entry room tiles. Excellent job!
Diana Cline
I live out of town. It was easy to schedule someone to go out and clean and reseal grout on a rental property. They did a great job and even rolled up the old rug left by previous owner. Floors look great. Thanks
Zerorez provides a quality cleaning without soapy residue and the service technicians are considerate and on time for appointments.
No chemicals.
Tech was excellent and was 100% on time, polite, etc.
we moved in to new house with kids and grandkids. the first time my grandson walked in house his head swelled like a basketball. The prior people had Cats. we called ZEROREZ and the next day they came and cleaned our carpets and never has he had an issue again..
True Believer.
The technician Sandon Adamson did a excellent job! Will use Zerorez from now on. Thanks
Other times I've had my living room carpet cleaned, the pet stains came out better. This time they didn't come out at all.
service went quickly and was very efficient service tech was very affable and had a very professional look
I thought my service technician was professional and very knowledgeable. He did a great job with my tile, grout, and carpet. I am concerned about the health and well-being of your employees. He was applying the grout sealer and it was very clear that you need to provide respirators to your service technicians. It is clearly labeled on the can. He was coughing deep in his chest. It was making me light headed and I was sitting outside on my porch with the door open so he could get some air!
Randall was awesome and did a great job! Thank you.
Chemicalfree, safe for people and pets.
My carpet was still dirty I wasn't impressed they still look the same
I really liked our service tech, he was friendly and professional.
Andrew was extremely courteous, explaining everything and asking me to check and make sure I was satisfied. Impressed with your product.
They work!!!!! Carpets are clean and stay that way, and your technicians are top notch.
I love that it was a quick process and the technician was very friendly and informative. I will be using zerorez in the future!
The entire experience was over the top professional and the carpets came out great!
I was very impressed with the service man and the appearence of my carpets.
On time, efficient, personable technician
The technician was friendly and courteous. He a thorough job and kept me informed on what he was doing.
Carpets ALWAYS look brand new, techicians are very nice, informative and take pride is doing the best job possible.Abd they are always on time or early. They never make you sit around and wait.
Great product, great service, great results!
GREAT COMMUNICTION
CARPETS LOOK GREAT
WHATEVER CLEANING SOLUTION YOU USE - IT REALLY WORKS
JERRY - YOUR SERVICE MAN- WAS SO NICE AND POLITE AND WENT OUT OF HIS WAY TO GET A STAIN
OFF ONE OF MY VALANCES. IS HE THE SAME JERRY WHO PUT OUT THE FREEWAY BRUSH FIRE?
IF SO, HE SHOULD BE COMMENDED.
Fast service - good people - carpets seem very clean.
For the price, the carpets aren't any cleaner than cheaper companies we've used.
I appreciate the chemical free aspect of the carpet cleaning, but I think it doesn't quite work as well as other cleaners on difficult stains.
Carpets look amazing. Came out soft and not crunchy. I am very pleased!! Would like to say thank you to John. He was very professional and he did a great job!!!
I called on Monday short notice...Tyler showed up the next day! Was fast and friendly. Thank you!!