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based on 87799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
lapels awesome
It works and leaves no residues.
Customer service and the price was nice. Kevin the tech was very nice and professional to!!
My carpet has never looked better!!! Your staff member was very professional and kind. I will definitely call back for another cleaning!
Customer service
I liked that there were no chrmicals used and no odor after the carpets were cleaned
great JOB
Was not impressed with the out come for the price we paid. I could have went to Home Depot and picked up a can of sealer and sealed the grout myself and saved a ton of money.
carpets look great. thanks
Courteous, On Time Scheduling, Explanation of Services, Professional Service
carpet seemed to get a lot cleaner last time - but the young man was VERY polite and personable and did a good job. Could just be that my carpet is past the point of looking good.
Our technician and his assistant were very neat, timely and efficient. Hayden explained the process and offered a good solution to a potential cleaning problem. Our carpets look great as does the chair that was cleaned. I really appreciated that there was no odor.
Will definitely use Zerorez again.
The guy seemed a bit in a hurry. There were still areas of the shower with gunk/soap residue that he didn't wash away. Also there were areas where the grout has a green tint. I'm assuming this is the sealant he used.
No overwhelming smell dries fast
Very professional, on time, attention to detail. We had one very bad stain from a bamboo planter. Several companies tried to get the stain out, but failed completely. We were amazing at how much lighter the stain was. They did an excellent job. It helped with the sale of our home!
no chemicals... i have a large parrot...
The technician was friendly and professional, and the carpet looks amazing! I just wish I'd called you sooner. Would definitely recommend you to my friends.
Arrived on time, friendly, professional. Did a good job..
Very responsive, and when the job isn't done correctly the first time, you will send a more experienced technician to follow up and do it right.
The professionalism
The tech was very professional and respectful.
Service person spoke to me as if I was a child. He convinced me to let him put the protectant on the carpet. Told me he learned by showing others and wanted to show me at the end of the appointment what the protectant did. It looked cool on the index card but we tried the same on our carpet and water immediately sunk in. $400+ for carpets cleaning a bedroom, staircase, loft, and hallway with water? Took him about an hour. Even attorneys don't make that much. I will avoid Zerorez in the future for sure.
Cleaning with no chemicals. Carpets were cleaned really well and dark spots came out
I am in awe that you were able to get dried up green putty out of my carpets! Thank you!
no harsh chemicals are used to clean with.
I like that there are not a lot of chemicals used and my carpets are cleaned well.
Very effective
Prompt courteous technicians
showed up on time, truck mounted system.
The technician was prompt and efficient. They were able to remove wax stains that had been on the carpet for more than 8 years, We were extremely satisfied.