Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87795 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 11, 2017 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

All good

Report a concern   September 11, 2017 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Floors came out very clean and service guy was very knowledgeable and friendly. He took the time to explain what he was doing.

Report a concern   September 11, 2017 — Rated 10 out of 10 by B.Y. Zerorez Phoenix
What do you like about our products and services?

Aaron was very personable and thorough. And of course, my carpet looked great and was actually soft after cleaning.

Report a concern   September 11, 2017 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Great follow through and follow up.
Friendly, organized, and professional, willing to educate me on the cleaning process.
Awesome experience, thank you.

Report a concern   September 11, 2017 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Luis was awesome! This was our first time using zerorez and he explained all the services we were getting and the impact they would have on our carpet. He was efficient in applying our carpet treatment. The quality of what zerorez provides was great but Luis made this service a great experience and one we will do again! Thank you!!

Report a concern   September 10, 2017 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Your technician Mitch was wonderful. He was very polite and knowledgeable about his job.

Report a concern   September 10, 2017 — Rated 6 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price of the service increased substantially after the tech was actually at the first home we had scheduled. I kind of feel that I was up sold quite a few services that were not discussed and decided when making the reservation. I have another home scheduled to be serviced next week and I am afraid of what the bill is going to actually be.

Report a concern   September 10, 2017 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Quality and speed of service!

Report a concern   September 10, 2017 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Very professional and my carpet look very good!

Report a concern   September 10, 2017 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Great product and service people

Report a concern   September 10, 2017 — Rated 8 out of 10 by B.K. Zerorez Phoenix
What could we do to improve?

I never got my receipt emailed to me.

Report a concern   September 10, 2017 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Great cleaning job.

Report a concern   September 10, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

No chemicals!

Report a concern   September 10, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

My technician was awesome! I had a few stubborn stains and he was able to remove all of them! My carpet looks brand new!

Report a concern   September 10, 2017 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

Very impressed with the quality and service. I absolutely will recommend to my friends. My technician was knowledgeable and answered all my questions

Report a concern   September 10, 2017 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

We are so happy with the recent grout cleaning service ! The technician did an amazing job that I didn't imagine was possible.

Report a concern   September 10, 2017 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

Employee was very professional and nice. He described the process very well. Thx

Report a concern   September 10, 2017 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

We love zerorez

Report a concern   September 10, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Andrew was an excellent tech! He explained the pricing, products, and process very well. And I am very pleased with the cleaning results!!!!

Report a concern   September 10, 2017 — Rated 10 out of 10 by A.Y. Zerorez Phoenix
What do you like about our products and services?

My carpet came out beautiful!

Report a concern   September 10, 2017 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Great job, thanks

Report a concern   September 10, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Colt was efficient and thorough.

Report a concern   September 10, 2017 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

The carpet dries fast, and it doesn't have a crunchy feel afterward. It is actually very soft!

Report a concern   September 9, 2017 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

my area rug looks great and was delivered as promised and wrapped neatly.
thank you.

Report a concern   September 9, 2017 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

I like that Zerorez is prompt and efficient. My carpet looks, feels and smells great. It dries quickly and stays looking good for months. I especially love that there is no chemical smell. The technicians are all so nice and work hard to make sure I am always happy with their work.

Report a concern   September 9, 2017 — Rated 10 out of 10 by M.H.R. Zerorez Phoenix
What do you like about our products and services?

Great service and good job on grout cleaning

Report a concern   September 9, 2017 — Rated 10 out of 10 by B.A.S. Zerorez Phoenix
What do you like about our products and services?

I love that is never any chemical odor, and the carpet feels soft, not crunchy. The person who cleaned my my carpet was very professional. Great service!

Report a concern   September 9, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Easy booking online. Nice job. They showed up several hours early without notifying or calling first though

Report a concern   September 9, 2017 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

Tanner was a hard and efficient worker. He did a great job!

Report a concern   September 9, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

I had my carpet cleaned. Chuck come on time and did a great job getting red wine from my white carpet.


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