Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87795 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 8, 2017 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

Very happy with their procedure ,products and people in cleaning carpets. Everyone , starting with the schedulers to the technicans were. Very professional, considerate and knowledge able. Thankyou to all. Will be #1 people to call again as needed

Report a concern   September 7, 2017 — Rated 8 out of 10 by J.T. Zerorez Phoenix
What could we do to improve?

Operator was very nice and professional. I just thought more spots would come out.

Report a concern   September 7, 2017 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Great tech, great service. They did a Fantastic job

Report a concern   September 7, 2017 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

I was skeptical that the stains on our carpet could be removed. We have fostered lots of puppies and Zerorez was a last hope before carpet replacement. Most of the spots were completely removed. The rest were pretty close to gone.

Report a concern   September 7, 2017 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

The process removed stains we had for years.

Report a concern   September 7, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Tech was on time, courteous, and knowledgeable. The carpets look great!

Report a concern   September 7, 2017 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

The carpets look like new and they stay that way! Other carpet cleaners did an average job and it needed it again within months. This is the only company I am interested in using! Their crew is friendly, professional and very respectful of my home!

Report a concern   September 7, 2017 — Rated 10 out of 10 by A.F.D.J. Zerorez Phoenix
What do you like about our products and services?

Very friendly and easy

Report a concern   September 7, 2017 — Rated 10 out of 10 by D.S.S. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   September 7, 2017 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Everyone on staff that I had any encounter with was very friendly and courteous. My carpets look great. With other companies I have used in the past my carpets stayed wet for a couple of days. With Zerorez my carpets were dry by the morning.

Report a concern   September 7, 2017 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Prompt response, follow-through, courteous staff, reasonable cost for services. Thorough cleaning process.

Report a concern   September 7, 2017 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

This is the second or third time that we've used you. We have really been impressed with the technician that did the work and everything both times. The technician was on time and worked in a professional manner.

Report a concern   September 7, 2017 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Professional, timely, nice job.

Report a concern   September 7, 2017 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

It was quick and easy Your service person was polite and professional. Your appointment maker(s) seem to enjoy working there...great attitude.

Report a concern   September 7, 2017 — Rated 9 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Very clean and no after job clean up by the home owner.

Report a concern   September 7, 2017 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

Zerorez carpet cleaning service is excellent, especially since we are living in a townhome rental with carpet that old and wearing out. Your cleaning system brings the carpet back to life. The representative who cleaned the carpet was so professional and went above and beyond. We really appreciated his work.

Report a concern   September 7, 2017 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Your person cleaning was prompt, cordial and did a good job!

Report a concern   September 7, 2017 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

I appreciated how professional the gentlemen were who completed the work. They thoroughly explained the process and everything was done exactly as they described. The work was done quickly and my floors are beautiful! I will definitely use Zerorez for all of our tile/carpet cleaning needs. Thank you!

Report a concern   September 7, 2017 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

They did exactly what they said they would in a friendly manner.

Report a concern   September 7, 2017 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

We have never been disappointed with your service.

Report a concern   September 7, 2017 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Friendly, timely technician

Report a concern   September 6, 2017 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Efficient, timely, carpets really clean. Great job on loveseat too.

Report a concern   September 6, 2017 — Rated 9 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

FAST AND THOROUGH !

Report a concern   September 6, 2017 — Rated 10 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

Great service! Carpets look awesome.
Our tech Kyle was outstanding!

Report a concern   September 6, 2017 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Very professional. Carpet look great dry fast

Report a concern   September 6, 2017 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Excellent service from scheduling the appointment to the actual cleaning. Well done.

Report a concern   September 6, 2017 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

I am SO IMPRESSED with the job done in my home. The men that came and cleaned were extremely professional and made me feel very comfortable. They cleaned areas and made them look new that I deemed hopeless. Thank you for making me smile every time I walk into my home now. I am a FOREVER Zerorez customer.

Report a concern   September 6, 2017 — Rated 0 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Still have stains. I would have expected any untreatable spots to have been pointed out.

Report a concern   September 6, 2017 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Fast and effective, very happy with the results! Will definitely use them again in the future.

Report a concern   September 6, 2017 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals! Fast and very effective! Our tech was extremely knowledgeable and explained the whole process and how it works! Will be using again for the future. Already have referred to family members.


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