Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87795 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 9, 2017 — Rated 10 out of 10 by N.P. Zerorez Phoenix
What do you like about our products and services?

Aaron did a fantastic job! Carpets were nasty, kids, pets, etc., 95% of the stains are gone. Sears & Stanley do not even come close to the cleaning quality.

Report a concern   September 9, 2017 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Good prices but the service member that did the job was on time, fast, positive and courteous.

Report a concern   September 9, 2017 — Rated 6 out of 10 by T.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

said that you were going to get the stains out of the grout and you didnt

Report a concern   September 9, 2017 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

We always use zerorez. Love the work you do and professionalism of employees. My carpets and upholstery always look and feel so clean!

Report a concern   September 9, 2017 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

We have a puppy and I have used you guys 3x now. Carpet turns out great eveytime!

Report a concern   September 9, 2017 — Rated 10 out of 10 by F.L. Zerorez Phoenix
What do you like about our products and services?

Luis was top notch! Thorough and professional! Our carpets look fantastic and we will definitely use Luis to do our tile.

Report a concern   September 9, 2017 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

The technician was so awesome. My mom's in a wheelchair and he helped me bring her in. It was nice to feel comfortable with someone in my home. You guys hired a very good person.

Report a concern   September 9, 2017 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

We have the best experience every time with Zerorez. They wear booties so they don't get your floor dirty, put plastic covers on the corners and their people are always friendly. Love that the carpet is dry right away and our tile sparkles.

Report a concern   September 9, 2017 — Rated 0 out of 10 by L.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had 2 rooms of carpet cleaned and that service was great, third room was kitchen tile and the tile and grout was the same as before he cleaned

Report a concern   September 9, 2017 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

The technician's (Rob) courtesy and professionalism. How well our carpet was cleaned when other's failed.

Report a concern   September 9, 2017 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

My carpets have never looked so good. I will use them again, in fact I will only be using Zerorez .

Report a concern   September 9, 2017 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Best my carpet has looked! Other companies did not get as clean. Zerorez was flexible and able to work with my schedule and let me know of other services they do, tile cleaning, furniture, etc. Zerorez is now my go-to carpet cleaning from now on.

Report a concern   September 9, 2017 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Technician arrived at the beginning of the 3 hour window. He was polite and helpful. Floors looked much improved immediately to remove pet stains from carpet and grout.

Report a concern   September 9, 2017 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

I love that Zerorez doesn't use chemicals. I had my entire upstairs cleaned and the carpets we're bad and Zerorez was like "Not on my Watch".

Report a concern   September 9, 2017 — Rated 8 out of 10 by M.K. Zerorez Phoenix
What could we do to improve?

as handicapped person I would like to be able to have the main part of my house cleaned but we are unable to move the furniture

Report a concern   September 9, 2017 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Good workers. Good product

Report a concern   September 9, 2017 — Rated 2 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Robert was the technician that cleaned my carpets. He was very nice & tried really hard to remove a stain in the living room, but unfortunately, the stain remains.

Then a few days later, I vacuumed both rooms which were cleaned. I was surprised by how much DIRT I got out of the carpets!!!

The bedroom was not as bad as the living room. I am talking about having to empty the vacuum bag several times, & I still got dirt. I thought your system was supposed to remove the dirt.

I never had this problem when I used Zerorez in Spokane, Washington.

Report a concern   September 9, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals or residue

Report a concern   September 9, 2017 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

I like the fact that the water is treated and brought from the factory. The technician was knowledgeable and explained the cleaning process.

Report a concern   September 8, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Tyrone was excellent

Report a concern   September 8, 2017 — Rated 10 out of 10 by S.U. Zerorez Phoenix
What do you like about our products and services?

Excellent product excellent service excellent results

Report a concern   September 8, 2017 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

Always do a great job

Report a concern   September 8, 2017 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

On time and thorough job.

Report a concern   September 8, 2017 — Rated 8 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

I recommend Zerorez all the time and have seen the results. Unfortunately when I had my house done the price was high and it did not look good

Report a concern   September 8, 2017 — Rated 9 out of 10 by T.F.J. Zerorez Phoenix
What do you like about our products and services?

The tech was on time, explained the process and got right to work.

I had tile cleaned. I had hoped the grout would have come out better but too many years of mop water.

Report a concern   September 8, 2017 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Great service. Left one of his cones out front by mistake.

Report a concern   September 8, 2017 — Rated 10 out of 10 by T.A.M. Zerorez Phoenix
What do you like about our products and services?

Great service, good work. Our carpets look as good as new. It was worth every cent! Peter was our technician and he was knowledgeable and very professional. Thank you Peter!

Report a concern   September 8, 2017 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Joel did a GREAT job!! Very pleased with his work.

Report a concern   September 8, 2017 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   September 8, 2017 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

great service....Always on time and professional.....


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