- Phone: (480) 507-2419
- Visit Website
based on 87319 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Left feedback via text request. Technician was great. Process didn't clean my area rug to satisfaction.
The process is easy to do on line if you are a busy person like I am. The technician was friendly, courteous and knowledgeable. The floors looked great after the service was done, and the price was not staggering.
I have used ZeroRez for at least five years. I am very pleased with the end result and the technicians that have come to my home.
I would highly recommend ZeroRez.
Lack of harmful chemicals and fast dry
I like Zerorez so much. They do not use chemicals! That is so important for a healthy environment. Thank you Zerorez!
It went well and you were on time, even early.
Great job every time. Friendly techs that do the work. You bring your own water.
My time window was originally 12-2pm. They called me at 2:05 saying The technician would meet me in 20 minutes. I waited until 305 for him. I understand that things can’t always run on time. It’s totally understandable but to me this seemed outside of the bounds of normal, good business. Then the technician tried to blame it on the dispatcher. I don’t know whose fault it was but I was disappointed. I’ve always had good experiences with you guys up to this point.
Great results, very professional tech! Thank you!!
The service tech was efficient. Explained the cleaning process and answered all of our questions. Offered others services available if needed.
The staff was very friendly, respectful and did a great job!
The young man was very nice and knowledgeable. And my carpet looks great
I am counting on your pet treatment to eliminate dog pee odor in my new home. Give a call tomorrowPhone number removed419
It’s the first time we used your company and we very pleased with the results and also your technician was very courteous and friendly, snd knowable.
Thank You... The service Tech that came to our home was very professional... Our carpets look wonderful and new again... Thank you again, a Job well done...
Arlen
On time very professional Wally done an excellent job
Carpets were much cleaner, dry time was as projected, and the technician (Joshua) was helpful, professional, kind, and informative. Thank you!
Was a bit expensive. I didn’t have the cushions done since I can wash them. A discount for that would have been appreciated on the sofas.
residue-free
There was a lot of water left in the carpet.
The guys were friendly and helpful. They did a good job
Clean carpet, dries quickly and no chemical smell!
It was kinda easy to make an appointment.The person that came out was good, tho. I feel for the amount of money spent he could've gotten some more residue cleaned up.
The servicemen you sent were very professional and did a great job. The carpets look wonderful.
Thank you.
Though this was the second time they had to come out to redo the job. It was wonderful!
The services actually have not been performed at the home that I bought the gift certificate for. However I have only heard great things from other people, and has been recommended for years on the radio station I listen to. So I have no doubt that the services will be wonderful. When I talk to the office regarding getting this gift certificate they were very pleasant very informative and very prompt in getting the certificate out to us
The technician was very polite , on time and very careful with my new painted walls. Will definitely use Zerorez again.
Good job. Professional and thorough.
under separate cover i will send more detailed comments and what was left behind.
Speed, thoroughness and short time drying