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based on 87319 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have never been disappointed with the level of service provided! Always timely and of course, the product used is top notch compared to COIT or other popular brands (that don’t come to mind at the moment) 😊
Technician explained this before beginning the work.
On time arrival.
Very professional and polite.
Prompt
Professional
Told me up front what cost would be
Offered options ( seal tile)
I heard about you on the Johnjay and Rich show and was curious about your product. I've always hated the crunchy feeling you get after a carpet cleaning and wanted to try the empowered water. We just had it done 2 days ago but so far I am happy.
I was really impressed with the preparation that was done before beginning to clean my couches: The plastic protectors put around the legs of my tables so they wouldn't get scratched, the explanation by the service man (Nick Huston) before beginning the cleaning and the hard work,extra time he spent to complete the job. My old couch was VERY DIRTY and Nick really had to sweat to get it cleaned and it came out cleaner than I ever thought it would!
Friendly staff
Awesome service & product! They were even available 1 hour early!!! Use this company - you won't regret it!
Great service. We went with carpet protection option, too.
Technician Joel was great.
Scheduling was terrible.
Saturday call set appt. 10-12 on 19th
Tuesday call to confirm Appt. said appt. was on 21st after that was corrected
I was told 12-2 then got a call from Joel saying he was at property no advanced notice.
I hope this helps.
Courteous staff and timely
On time and very professional. Carpeting is clean and not stiff.
It doesn't take long to dry. My carpets were amazingly clean. I was very pleased.
Jeff did a good job and we were pleased with the service. But we thought you were a little pricey
Charlie , our tech, was very polite and explained what he was doing to give us understanding.
I also liked the feel of the carpets......they were soft and clean.
thank you
the tech that cleaned my carpets was the best ever!
Abel Valdez always does an awesome job for me. This was a cleaning for my client as a gift from me and my company. The carpet looks awesome it was a lot of work. But it was pretty expensive I would only pay that much for good cleaning and I know I get that with Abel Valdez
I am so pleased with the way my carpets look! There were some spots and stains that came out so well. Matt was professional and very pleasant. I will definitely use zerorez again. Thank you!
Wonderful service from the office staff to the technician ! And of course clean carpets.Thank you.
The Technician was on time and cleaned the areas that I had requested. He was very personable and professional!
Skilled and experienced technicians
Prompt service
environmentally responsible
Easy to schedule, polite and tyney did a great job!
Your people are pleasant ,friendly and thorough. My carpets look clean and smell clean without that chemical smell.
Good job done with good people.
how clean everything looks
Vacuum before cleaning carpet.
Andrew was very professional, courteous, and friendly. He did a great job on our carpets.
Prompt, efficient and did a good job.
Empowered water 💧
Easy to book services and always around my schedule
I like your promptness & follow up! Happy with carpets, too soon to see if they last.