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based on 87319 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Really liked the guy who came out to the house. He was professional courteous and polite.
Timely
Super job every time
No leftover muck in my carpet. Just clean.
Very professional service, great job cleaning our sectional and carpets. Highly recommend Zerorez
No residue left behind
Courteous and knowledgeable technician
Grout cleaning exceptional results
Great customer service
Prompt arrival of technician
Prompt, reasonably priced, personable employee, care about quality of service
The carpets were extremely clean. The house smelled so much better after the cleaning and the carpets dried so much faster than other cleaning companies.
Nick was the best technician I have ever had...great guy and does an awesome job!
JB
the feeling of clean when you are done.
My carpets look ever do much better and I am hoping the spots will not show up again but that will take time. I will give the technician a 10.He was very friendly and told me as he went along what was going on .
I like that they are pet friendly and nontoxic.
Most of my stains are gone. Yea!
Good product
There still is a spot upstairs
Very good results, professional and kind staff!!
Good service, good results.
I was very pleased with service and results. Your technician was friendly and efficient. I would highly recommend Zerorez.
Good quality, service, responsible. It's all good!
Six year old carpet looks like new after Zerorez treatment. Tects are always right on time and very professional. Will call again.
Everything! Your service is second to none.
There were areas missed in our home's carpet areas.
I am quite pleased with the way you were able to thoroughly clean the blood stains on my Persian rugs when your infidels of Seal Team 6 assassinated Osama.
Mrs. Bin Ladin
My tech was very nice!! He answered my questions I had. My area rug smells. It smells now really bad, like wet. I am not sure why. My unhappiness isn’t with the tech.
Todd Kimborough (sp?) in Commercial Services was extremely accommodating and took care of us on short notice, including billing us instead of requiring payment at the time of service. The technician, Aaron, arrived promptly and was through and efficient. We would definitely use again and refer others. Thank you!
Your technician was very polite, conscientious and thorough. He explained what he was doing, answered all of my questions and appears to have done an excellent job. The carpet is clean and smells wonderful. As this is the first time I have used your service, time of course will tell, the last time I had my carpet done by a different company, it appeared to be great the first day or two, then suddenly it became apparent things had been done half-heartedly.
The employees were very knowledgeable, professional and helpful and did an excellent job cleaning my carpets, tile and grout! I had heard good things about Zerorez on the radio and various ads and happy to say that I was not disappointed. Thank you for doing such a GREAT job!
The man who leaned for us was personable and professional!
My carpets stay clean longer and the carpet cleaners continue cleaning until the dirt and spots are removed.
Workman show 2 hours earlier than stated. Rushed through job. Inconsistent job on kitchen tile. Half the grout was much darker than the other half. After he load truck my wife again told him she was unhappy. My wife told him I was being called home to deal with this. He told her he'd wait only until 3 pm for me to come home (the original appointment was for 3 pm) . When I got home at 2:45 he had returned to rework the kitchen grout. This time the grout was evenly colored across the kitchen. Had to ask him to reapply sealer after second pass. He did a very half way job on the upstairs carpet. Did not prevacuum or rake/groom the carpet after, as did the previous jobs. Also, the house stank of the clean through the next day. I NEVER had an odor before. ZERO REZ, right? wrong. For top dollar service I expect top of the line work.
This is my third experience with your company. The first lady was tremendous. The second was a team of two guys that upselled my wife and doubled the bill. Now this guy rushed through the job, and i suspect the previous jobs since he was so early and wanted to rush through my house.
Cleanliness of the carpet after cleaning