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based on 87319 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly technicians and my carpet and floors are perfect.
available appointments
We already have friends who are going to be here this weekend. They will probably be calling after we show them our place. We like the no chemical use. The carpet looks like new again. Thanks First name removed
Love it..Matt was awesome..very professional and very informative..
Your technician was great. The carpets looked great. Best job and carpet cleaning experience we've ever had. You guys called first to see if you could come early. That was great since we were hanging around waiting till the appointment. All I could ask for in a carpet cleaning experience.
Friendly technicial
You don’t use chemicals or soap that remain in the carpet
How fast the carpets dry and no smell
I have used your service several times & am pleased with the results & professionalism
Service technician was Excellent. Friendly, thorough, explained all processes and expectations. Carpet turned out better than expected but I was disappointed with the tile grout. I was informed not to expect all of the grout not to look like the cleanest/low traffic areas, but it really didn't make any difference at all in the traffic areas. Definitely satisfied with the carpet but not sure I would spend the money for tile in the future.
Robert was friendly,professional and did a great job on the carpet.
Thank you Robert
First name removed & Patti Bukowiecki
The tech said that the master bath would be extra. He said it would be between $10 or $15! I said okay I would be glad to pay $15. Then he charged me $20. I did not figure it out until I got the e mail. Not happy
I'm not sure how clean my carpets really are after cleaning. They didn't look any different once the dried. It was hard to tell if they were deep cleaned or just cleaned a little bit
Floors seem very clean. Allows me to clean 1 or 2 rooms, not whole house. Prompt--on time. Clean operation. Professional workers.
Great job at removing stains! Carpet looks new
Great value.
Some stains reappeared between the couches. Serviceman was great. Very informative. Gave me tips.
On time, technician Robert Holt was very knowledgeable on the products/services. We will be getting our tile done in the future and plan on requesting him as our neighbors were also very happy with his service. Great job
The tech was very nice and explained what was being done Rugs came out very good
I was upsold and I’m not sure that the carpet looks as good as it did with another carpet cleaner. I was quoted $193 on the phone and when the technician recalculated what was needed it was over double.
Like the no use of chemicals.
Zerorez did a fantastic job on our carpets this week!
I was very happy with Trey, the technician. He did a great job. What I was not happy about was the fact that he was over 2 hours later than scheduled. He was supposed to be here between 10am-12pm and if I had never called, I don't think I would have gotten an update. I had to call about 3 times to find out when he would bet here. Again, I believe it was a scheduling issue rather than the work done.
Friendly, knowledgeable technician; carpet looks great!!
Communication between dispatch and service person was poor resulting in an inaccurate arrival time.
No left over residue!!
I like the fact that harsh chemicals are not used. Safe for pets and children. Carpet looks new after cleaning. Technician is polite and efficient (Kyle).
Tech was thorough and put great effort in getting carpet clean.
Great cleaning and customer service.
Great work, friendly staff.