Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87311 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 24, 2018 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Show up on time, knowledgeable team member, no mess when completed.

Report a concern   April 24, 2018 — Rated 8 out of 10 by L.C. Zerorez Phoenix
What could we do to improve?

Tech was professional and ahead of schedule. Loved how my couches turned out. The whole process was so quick with the spray cleaner and immediate vacuum with water , no time for cleaner to really soak/clean?, that My carpets and tile I wished would have looked brighter, and grout wasn't cleaned well with this process and ended up in lifting up small section of grout I need to repay now. Still I will use zeroex again.

Report a concern   April 24, 2018 — Rated 10 out of 10 by Linda Cook Zerorez Phoenix
What do you like about our products and services?

Very professional and did a great job.

Report a concern   April 24, 2018 — Rated 10 out of 10 by Tony Quaranta Zerorez Phoenix
What do you like about our products and services?

Very professional and did tge job right!

Report a concern   April 23, 2018 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Using chemical free alkalined water

Report a concern   April 23, 2018 — Rated 9 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

I liked that harsh chemicals weren't used and the carpet felt nice and clean.

Report a concern   April 23, 2018 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Did a great job
2 rooms came out G

Report a concern   April 23, 2018 — Rated 10 out of 10 by Greg Fitchet Zerorez Phoenix
What do you like about our products and services?

Zerorez process does a great job of cleaning the carpet, it dries quickly and no residue. The service techs are on time, professional and friendly.

Report a concern   April 23, 2018 — Rated 10 out of 10 by Kim Mast Zerorez Phoenix
What do you like about our products and services?

Very easy to make appt. Technician was early, but called to check if that was ok. Carpet had a few stains and they are gone. There was no strange odor and the carpet is soft and fluffy.

Report a concern   April 23, 2018 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Fast and easy

Report a concern   April 23, 2018 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Your technician was the best. He did a great job on our carpet and in a timely manner. Completed the job as we expected.

Report a concern   April 23, 2018 — Rated 10 out of 10 by Bernadette Niere Zerorez Phoenix
What do you like about our products and services?

Antonio is very thorough with his explanation on the whole service process and I am very pleased with the excellent job done.

Report a concern   April 23, 2018 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

We have always been pleased with the results. Would recommend Zerorez to all of our friends and relatives.

Report a concern   April 23, 2018 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Professional and friendly service

Report a concern   April 23, 2018 — Rated 10 out of 10 by M.B.I.L.M.D. Zerorez Phoenix
What do you like about our products and services?

The service techs were friendly, hard working and cared about the results. The fact that the service is a 'green clean' was also very important to us. Looking forward to a long-standing relationship.

Report a concern   April 23, 2018 — Rated 9 out of 10 by Sara Burgun Zerorez Phoenix
What do you like about our products and services?

Decided to use Zerorez for a rental property and partial home residence, since previous carpet cleaning in the past just was not up to par for what was needing in this busy airbnb, vrbo rental home. Scheduling was easy and customer service was great with accommodating to MY schedule. They arrived with in the window they specified and also called 15 minutes prior to their arrival. The tech was friendly and professional. Everything was completed as they had originally specified. The carpets look great! Night and day difference, even in the high traffic areas. Credit / debit cards are able to be used in the field at end of service, very convenient. Receipt and invoice emailed immediately upon completion. Will definitely use again, and would highly recommend. Thank you for your hard work and keep up the great job.

Report a concern   April 23, 2018 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Great service!!

Report a concern   April 23, 2018 — Rated 10 out of 10 by Micheal Speaker Zerorez Phoenix
What do you like about our products and services?

Very courteous and knowledgeable employee. Walked me through the entire process so that I knew what I was paying for. Carpets look great, I'll definitely use Zerorez again in the future.

Report a concern   April 22, 2018 — Rated 8 out of 10 by S.I. Zerorez Phoenix
What could we do to improve?

I need someone to call me, the truck leaked something all over the road and the HOA wants it cleaned up.

Please contact me at Phone number removed

Thanks
Name removed

Report a concern   April 22, 2018 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

Our carpets had not been cleaned in years. Zerorez brought them back to life. Clean, colorful, and soft. Great job!!

Report a concern   April 22, 2018 — Rated 8 out of 10 by R.J. Zerorez Phoenix
What could we do to improve?

From the radio advertising I thought there were no extra fees - like deep cleaning from animal spots or special adds for protecting
Also didn't think there was going to be 8 hours to dry
Just saying

Report a concern   April 22, 2018 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Professional and courteous

Report a concern   April 22, 2018 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

lack of soaps. drying time.

Report a concern   April 22, 2018 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

I am very satisfied with the results of your service. My tile looks new and the rugs are are really great. Your service tech did a great job...

Report a concern   April 22, 2018 — Rated 10 out of 10 by Lucy Vandermate Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez several times and have always been very pleased with the results. The technicians are always on time, they are friendly and courteous and do a great job. My carpet and area rugs look wonderful and dry quickly.

Report a concern   April 22, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Natural ingredients, no residue, innovation, corner protectors used on baseboards, awesome technician

Report a concern   April 22, 2018 — Rated 10 out of 10 by Joseph Brownlee Zerorez Phoenix
What do you like about our products and services?

Tech Dave was professional, personable, and I liked his recommendations for the extra carpet protection. Zerorez was on time. The rate quoted was same as final charge. Great value. Great experience. We will definitely call Zerorez again for our next carpet cleaning.

Report a concern   April 21, 2018 — Rated 10 out of 10 by F.R. Zerorez Phoenix
What do you like about our products and services?

Service was prompt and easy to schedule. Carpets looked clean and fresh with a quick drying time. Our technician was friendly and professional.

Report a concern   April 21, 2018 — Rated 8 out of 10 by M.P. Zerorez Phoenix
What could we do to improve?

I had my tile and grout cleaned. The technician was great very respectful friendly and knowledgeable but some areas need some extra attention but not sure the machines are capable, but great experience overall.

Report a concern   April 21, 2018 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

The carpet technician, Ray, was very thorough and often asked me if everything was to my satisfaction or if I had any concerns or requests. He arrived earlier than scheduled but his arrival was preceded by a phone call from the office to make sure I was okay with that. He extracted the water completely so drying time was just 3-4 hours and shorter in well ventilated areas. Excellent job! BTW, the carpeting is about 14 years old but he was able to get it clean.


Privacy Policy