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based on 87311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was easy-going and friendly. He did a good job and was genuinely concerned about my carpet.
GREAT COMPANY AND PROFESSIONAL
Love the nice feel - not crunchy
Ray from Zerorez came to my house, and I showed him what I wanted cleaned. He got out his equipment and got straight to work. I have never seen my rugs so clean. The carpet dried fast and was so soft. I definitely will call them again.
The technician was friendly and on time. We are very satisfied with how clean the carpets are.
Servicing is very professional and work is well done.
The price, service and customer service was top notch
very expensive cleaning. Service tech was nice and knowledgeable.
That they are kid and pet friendly and that carpets stains are removed successfully every time.
Your product is excellent! The service is always great...professional, timely.
Kyle the technician was very friendly and informative. Did a thorough job of cleaning my rugs, as far as I can tell, its only been a couple of days.
I felt it was too expensive.
On time, no surprises, fast, efficient, courteous. No odors!
Very professional technician who went the extra mile to get my cleaning done given the accessibility issues my condo presented. Best of all, the carpet and tile looks great and dried really fast.
we moved in to a previously lived in a home that had stains and pet odor but zerorez made it look and smell like new again!
Very professional, on time and did a great job
He did a very good job. Very nice .
I just love the way the carpet looks after being cleaned. I had another cleaner years ago and the carpet did not look any cleaner than before he had come.
The service was very professional, and my carpets look as good as new.
Our technitian, Joseph, was very courteous, knowledable, helpful and did a great job.
We would definitely use your services again and also recommend you to others.
No chemicals
We live in a motorcoach. Although the tech was personable , he did not clean a couple areas that I had asked him.to...For instance,
I am certain he did not do the bed platform as the rest of the bedroom carpeting was extremely wet when he left and the platform (which is carpet ) was completely dry. I had also asked him to do our entrance mat in front of the coach seats; he forgot to do that also. He had already put away his supplies without double checking that he had done all the areas requested. He did offer to do it at that point, I felt a little guilty Having him come back in to clean this. But after he left I was kind of ticked that that had also gotten cleaned. We have so little carpet that needs done in the motorhome — i’m quite sure that could have been clean for the original quoted price. He gave us “ free “carpet protection as he put it- But I feel my money would’ve been better spent if you had just cleaned the areas I had requested.
Very pleased with the service received from my first contact with service rep Cynthia who answered all my questions about the product, service, pricing and set up my appointment to service technician Troy who was prompt, friendly, efficient, and did an excellent cleaning of my carpets. Also, appreciated the email reminders for time and date of appointment. Thank you Zerorez. First name removed
This was my second time to use Zerorez and I would definitely use them again. They come when they say they will, they charge what they initially tell you on the phone and both times I have had very courteous and efficient cleaners. No additional sales pitch from the cleaner. I was told at the beginning apporoximately how long the carpet will take to dry and they were correct.
Service techs are clean-cut, personable, and knowledgeable. Online scheduling is great.
On time and did a great job
Very professional and polite. Great job by technician. Will recommend zerorez to friends and family.
Everything about the service was perfect! Informative, timely, efficient, friendly, loved Rob and the carpets look like new.
Terrell very professional, prompt and very efficient.
Tile looks great!