Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87311 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2018 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Quick and Professional service.

Thank You!

Report a concern   May 11, 2018 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

I love everything about Zerorez!

Report a concern   May 11, 2018 — Rated 10 out of 10 by Jeff Pettit Zerorez Phoenix
What do you like about our products and services?

Great work

Report a concern   May 11, 2018 — Rated 0 out of 10 by C.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician was very kind however when I paid 50.00 to have my room cleaned it looked the same.

Report a concern   May 11, 2018 — Rated 6 out of 10 by R.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The service tech was great; friendly, courteous, punctual. However, the pricing was incredibly misleading from our original quote to when he showed up. The price increased about $400 from an original quote of roughly $1000.

Report a concern   May 11, 2018 — Rated 10 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

On time -- good job- good service. Cost was higher than I expected

Report a concern   May 11, 2018 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Your product and service is fantastic. My daughter rented a house and has a 10 month old.
I knew I could depend on your service to make sure the carpet was clean and safe for her little one. I will always use your service

I would like to thank Ray Bell for his excellent service.
First name removed

Report a concern   May 11, 2018 — Rated 7 out of 10 by P.A. Zerorez Phoenix
What could we do to improve?

Do better job pre spotting!

Report a concern   May 11, 2018 — Rated 10 out of 10 by V.W. Zerorez Phoenix
What do you like about our products and services?

EXCELLENT

Report a concern   May 11, 2018 — Rated 9 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Timely, and very polite staff. Carpets are good, they were a little crunchy.

Report a concern   May 11, 2018 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

I thought the fellow who provided the service was very professional and did a good job.

Report a concern   May 11, 2018 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

great job

Report a concern   May 11, 2018 — Rated 0 out of 10 by A.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The high traffic areas stains didn't come out much, they cleaned them just as much as the clean spots. I figured they would scrub the problem areas more than the other areas. Also some stains re-surfaced and they are stains I could have removed myself with a carpet washer.

Not satisfied as all with this.

Report a concern   May 11, 2018 — Rated 10 out of 10 by C.R.J. Zerorez Phoenix
What do you like about our products and services?

The person arrived on time was pleasant and explained what he was doing.......I would recommend Zero Rez to anyone

Report a concern   May 11, 2018 — Rated 10 out of 10 by Frances Jones Zerorez Phoenix
What do you like about our products and services?

Great service.
Easy to schedule, always on time, professional personal.

Report a concern   May 11, 2018 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Prompt, efficient, knowledgeable technician who completed the job well. Be sure to check ALL the upcharges before you schedule as they can mount up quickly (as I found out).

Report a concern   May 11, 2018 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Thorough. I never have to wait late long between calling and the actual appointment.

Report a concern   May 11, 2018 — Rated 10 out of 10 by Alanna Lugo Zerorez Phoenix
What do you like about our products and services?

My carpets look great and dried fairly quickly.

Report a concern   May 11, 2018 — Rated 10 out of 10 by Debbie Frantz Zerorez Phoenix
What do you like about our products and services?

Service techs (Craig & Manuel) we’re extremely knowledgeable, arrived on time, very polite & took their time to explain the Zerorez process.
Craig & Manuel made my carpets look new again!!
I will recommend Zerorez to everyone!!

Debbie Frantz
Scottsdale

Report a concern   May 11, 2018 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

Your products are good. And the service is also good.

Report a concern   May 11, 2018 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Todd and Amy were exceptional. They explained what they were going to do. They did what they said they were going to do and they did it well. Very pleased.

Report a concern   May 10, 2018 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and professional. And the carpets are nice and clean!

Report a concern   May 10, 2018 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Service was excellent!

Report a concern   May 10, 2018 — Rated 9 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Eric was great and did a good job. He had put in a long day and was an hour past the scheduled window due to his previous job putting him behind schedule, but Zerorez discounted the price for the inconvenience. I am pleased with the results.

Report a concern   May 10, 2018 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

No Chemicals , leaves carpet soft and dries fast

Report a concern   May 10, 2018 — Rated 10 out of 10 by megan Gearhart Zerorez Phoenix
What do you like about our products and services?

Service was great and the technician was very polite and helpful! I will continue to use them and highly recommend them.

Report a concern   May 10, 2018 — Rated 10 out of 10 by David Black Zerorez Phoenix
What do you like about our products and services?

Fantastic service, professionalism, and results;-) We have to lab's that are frequently testing the carpet with dirty feet, hair, and oily skin etc. Our white carpet is white again, thanks Zerores, you passed the lab test again!

Report a concern   May 10, 2018 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Technician very thorough and polite. Covered everything with me so I could make good decisions. Carpet looks wonderful.

Report a concern   May 10, 2018 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Always a great job.

Report a concern   May 10, 2018 — Rated 10 out of 10 by Gianna LaBrocca Zerorez Phoenix
What do you like about our products and services?

It was very convenient.


Privacy Policy