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based on 87311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My tech Nathan was awesome!
Showed up as promised and then price was exactly as quoted. The technician did a great job. Highly recommend them.
I have used Zerorez When I was living in Texas and that is why I used Zerorez in Phoenix again,The technician was very polite and respectable he addressed all my concerns and for what I needed done the price was spot on and just writ when I was living in Texas and I got excellent service there but I got even better service here today. The technician was very polite and respectable he addressed all my concerns and for what I needed done the price was spot on and just right. Because I have a eight month old puppy he did an excellent job with the stain Removal as well as odor removal I will most definitely be calling them back in the future for any and all services that I need by them!! I am definitely one satisfied customer
We have you guys for a few years now. However, the last two time the service has been below our expectation. Last year when you came it was a bad experience. However, we let it slide because the previous 3 services have been outstanding. However, on Thursday even with two people the service was not great.
What made the experience bad.
: not professional workers
: attitude, made a note they were disappointed with us not allowing them more service. Such as tile, more rooms in the home, and no furniture “ that’s how we make our money the workers said.
I think this doesn’t t come from them as much as it does with management putting “sales”
Incentives behind them.
Just pay your employees well. And let them know that encouraging extra services doesn’t impact their pay.
I’m not 100% sure I would have you come and clean our home again.
Thank you
First name removed
Good customer service. Prompt and friendly. Chris Wilde was our technician and did a good job of explaining the process. Clean and no chemicals used.
Our dingy carpet came out beautifully!
That the carpet is not crunchy after
Great job, I’ll definitely use y’all again!
First name removed
Environmentally friendly, professional and courteous service.
Very accommodating
you do what you say you will
My carpet looked amazing!!
Easy to schedule, friendly technicians, value.
Serviceman arrived at expected time was very informative, helpful, and did an excellent job cleaning my carpets.
Chris was excellent and very professional. Would use your company in a second.
Joel left my car looking new. No harsh chemicals and it's safe for my dogs to be around! Love it!
It was effective and professional
Great job; courteous, punctual
Zerorez technician was very observant! He communicated excellently with me as I am states away from the carpet. I truly appreciate his attention to detail and smells. It was very important to me that the carpet return to its new condition. WELL DONE!
Your service technicians are polite, friendly and professional. They are neat in appearance and efficient in their work.
No chemicals
Great service and product. The cleaners did an awesome job.
My carpets have never looked that good!
The cost was high for me. I felt as if my area and home were fairly small (townhome compared to a large home) and not all rooms were needing to be done.
David was very courteous and did a professional job. Very happy with his work. Thank you!
Friendly staff and very quick and efficient.
The tile came out great and your rep that did the carpets and tile was really was polite.
But I'm very unhappy with the carpet.
I could have had the same job for half the price.
I paid just about $300.00 plus $10.00 tip just to see next day results dark spots.
I like the fact that there are no harsh chemicals.
Employees very professional, like the process is more natural.

Great service, professional techs, on time,