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based on 87311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Floor streaks and smudges all over.
Redo. With a different person. The machine broke down and he used a hand one.
First name removed
Clean products
I liked the way my carpet felt and looked afterwards.
My 2 rooms look better than new.
I love that you don’t use any chemicals to clean.
My carpet looks great! What I didn’t understand what is in your advertisements it says your carpet will be soft and not crunchy I don’t know why but my carpet was crunchy
Very happy with the way my rug looks and extremely happy with Abel, the technician who worked on it. I have already recommended Zerorez to my friend in the community
A very pleasant "difference" and well worth the money.
We didn’t even realize how dirty our carpets were till we saw the before and after pictures! Great job!
Just wasn’t the service I expected for the money. Carpet was crunchy and some spots didn’t go away. Said it was because my carpet needed to be stretched.
Quality and timeliness
professional, do the project in a timely manner after it is thoroughly explained by tech
the employee was very neat and professional and did his best to clean our carpet
I wish I would have taken a before and after picture. I was amazed at how much better my carpets looked!
Even the technician didn’t think they would look that good.
I would definitely recommend Zerorez as well as use you again.
I have been using Zerorez for years and never without a problem. Our carpet are 18 years old and you make them look almost new again. Thank you.
Your product always does a great job on our carpet and the young man that came to our house and cleaned our carpets was pleasant and friendly.
No chemical smell. Friendly technician. Efficient service.
You get the job done...even if the tech doesn't think it can happen. Honest...the tech was very unsure...but after several applications on my tile...voila...the job was completed to my satisfaction...more than my satisfaction.
My technician Kyle did an excellent job. He left the carpets clean and fresh. He had older carpet looking new again. It also dried really quickly. I would absolutely recommend Zerorez to a friend!
Service was great, tech was on time and very polite, did a wonderful job in a timely manner. Carpet is clean and look very nice.
Excellence
Have used Zeroroz for about 4 years. Tried another company but once carpet was dry we crunched through the rooms.
Every service guy has been careful, thorough and quick.
Great service as usual! Tech was running late and the office called to give me an updated time frame and offer a small discount. That was nice! Then I got another call when tech was on his way. Terrific customer service!
On time, profressional, nothing to improve on
Good value and through cleaning
THEY FOUND A PROBLEM THAT I WAS NOT AWARE OF IN MY HUSBAND 'S BEDROOM.
WHY IT WASN'T FOUND THE LAST FEW TIMES THE CARPET WAS CLEANED I DON'T KNOW. HE DIED THREE YEARS AGO.
I liked the politeness and well mannered young man, Austin, who came into my home. He was professional and knowledgeable about the administrative side, and worked hard at the Lanier side.
I love your products! And your employees! They’re all hard workers and get the job done
My service rep was awesome!