What our clients think of us!

He forgot to do my closet

The employee sent over was very thorough, friendly and professional and the carpets looked good after the cleaning.

Make the special treatment for stains more affordable because the price of each gallon ($75) and the number of gallons required for relatively small areas (2 to 4 gallons) becomes costly and comes across as an up-sale approach by the technician

Trey was polite and knowledgeable. He didn't promise results that were unrealistic on the old carpet.

The results were better than I had expected.

Your technician Was very nice did a great job and very Informative

No chemicals, no gross smell, very effective

The carpets did not get clean

The tech was professional and friendly. He explained what was going to happen and how it would work. For what we wanted, the time it took to get it done was a relatively short amount of time.

As usual, your technician was on time (actually early) and did a great job.

Excellent cleaning and great, friendly customer service. Very professional and the prices aren’t super high.

Love the feel of my carpets after they were cleaned. . . soft, not crunchy! Your technician was very polite and professional. Asked for my approval on any heavily soiled areas after he cleaned those areas.

My rug smells like dog urine. The odor did not overwhelm me until the carpet was cleaned. it is very unpleasant, especially in light of the fact that I paid extra for bacteria cleaning.

The service was fast, and professional. The carpet was cleaned without that chemical odor and no crunchy after it dried.

The technicians arrived on time and did a quality cleaning. I have neverr used Zerorez before but I will definately use you again.

They show up on time. Do an excellent job in the time that they said they would and leave. Thanks

Nice to protect corners of walls but dontnthink carpet got cleaned. Missed spots on tile - don’t just do the once over but review outcome. Quoting process was difficult.

Technician was on time, and courteous.

My technician was very friendly and did a great job

This was the best rug cleaning job that we have experienced since moving here in 2004. We wish we had known about your company earlier. Trey was one of the most courteous, knowledgeable and professional technicians that we have encountered from any business we have had in our home. The service was exceptionable.

Very expensive

Tech was early, very nice, professional and very knowledgable! Will be using zeorez again!

There were some puddles left on the tile floors. Some fairly large. The ones that dried naturally left residue spots on the floor that then had to be mopped. A couple of spots were missed but otherwise a good job. Since we didn't have carpet I don't know how that would have dried, even in Arizona.

Love the non chemical approach to cleaning carpets!

The tech was very informative, very knowledgeable & helpful in doing his job. Very pleased with the results. I had to change my time window from 2-4 to 4-6 & the office was very helpful in rescheduling it.

Technician was nice. Not happy with being told he was 20 minutes away on the courtesy call and he showed up 49 minutes later. My wife was at home and in the process of me rushing to get home I sprained my ankle. Still recovering. Wish I could add pictures on this survey to show the pain I'm in. I wouldn't of rushed if I knew I had 49 minutes. My fault for rushing I guess

You advertise that the carpets will not be crunchy when you clean them and some areas of my carpet was crunchy when the job was completed. If you only use water, then how can the carpets be crunchy. Your service was great but not totally satisfied with the end result. Did not get what was advertised.

Tanner the technician was a very nice young man. Would request him again to clean our carpets.

EXCELLENT JOB AND SERVICEMAN.

My tech was a very nice and hard working you man. Recommend highly.

On time, thorough, careful with my carpet, cleaned carpet, not crunchy carpet or wet smell. Dried quickly.