Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87311 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 23, 2018 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Quick, courteous, and friendly.
Report a concern   May 23, 2018 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

The fact that you are using water rather than soap! You have efficient staff!
Report a concern   May 23, 2018 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Cleanliness and professionalism

Report a concern   May 23, 2018 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Zerorez is the BEST!! The technician who was here at my house was SO nice and was great!!!
Report a concern   May 23, 2018 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Great service and professional service man
Report a concern   May 23, 2018 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The rugs are great so clean and soft to walk on. Jim and Chris Custer talked us into doing Zerorez 2 years ago and said we would never have anyone else clean our carpets and they were right. We just hadn't called and you called us. Your technician was very friendly and efficient. Yes we will only use and recommend you for carpet cleaning.
Report a concern   May 23, 2018 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

On time, polite, good job.
Report a concern   May 23, 2018 — Rated 10 out of 10 by Amy Bonner Zerorez Phoenix
What do you like about our products and services?

Nathan did a tremendously thorough job on our carpet. Well done!
Report a concern   May 23, 2018 — Rated 10 out of 10 by Renee Hayman Zerorez Phoenix
What do you like about our products and services?

Floors came out fabulous. I am so impressed with how clean my travertine came out. Already recommended to my mom and sister. Carpets look good too! Very professional and friendly.!
Report a concern   May 23, 2018 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

timely and efficient services and well described by technician
Report a concern   May 23, 2018 — Rated 8 out of 10 by L.B. Zerorez Phoenix
What could we do to improve?

Customer service was perfect. That is saying a lot. But within days, I have tracks back in the walk areas. It seems to be a result of residue which I thought NoRez meant no residue to catch shoe dirt.
Report a concern   May 23, 2018 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Good people, great product, excellent execution.
Report a concern   May 23, 2018 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Friendly technicians. Fast dry time. Reasonable price.
Report a concern   May 23, 2018 — Rated 5 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Stains looked worse after having carpet cleaned.
Report a concern   May 23, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Good customer service and results.
Report a concern   May 23, 2018 — Rated 1 out of 10 by S.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Overpriced services with misleading quotes.Being charged $130 to basically vacuum a couch is outrageous--especially when all sides of my couch were not cleaned. I will not use your service again.
Report a concern   May 23, 2018 — Rated 10 out of 10 by N.U. Zerorez Phoenix
What do you like about our products and services?

The stain removal process worked great.
Report a concern   May 23, 2018 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Great friendly staff-Nathan was here this past cleaning. Safe products for our dog.

Report a concern   May 23, 2018 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

Most of the stains came out and the guy was super nice.

Report a concern   May 22, 2018 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Everyone I dealt with in person or on the phone were very professional and courteous. Tanner, the technician, did a beautiful job on the carpet. Exceeded my expectations!

Report a concern   May 22, 2018 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

No residue remains. Gave 2-hr window and met it. Professional and knowledgeable tech.
Report a concern   May 22, 2018 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Kevin was very friendly and professional! The whole process was quick and easy!
Report a concern   May 22, 2018 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable employees, great service!
Report a concern   May 22, 2018 — Rated 10 out of 10 by Roxanna Armstrong Zerorez Phoenix
What do you like about our products and services?

The floor was not wet or sticky from soap. The technician was kind and answered all of my questions. THANK YOU
Report a concern   May 22, 2018 — Rated 10 out of 10 by Creighton Hampton Zerorez Phoenix
What do you like about our products and services?

I CAN'T WRITE, BUT KNOWING HOW MY OWN WAATER USED TO WORK, I WASN'T DISAPPOINTED IN THE OUTCOME. THE YOUNG MAN THAT DID THE JOB WAS WONDERFUL AND THOROUGH. THANK YOU!!
Report a concern   May 22, 2018 — Rated 10 out of 10 by S.A.M.C.F. Zerorez Phoenix
What do you like about our products and services?

Very professional, always shows up on time and does a great Job!
Report a concern   May 22, 2018 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Efficient and result orientated
Report a concern   May 22, 2018 — Rated 10 out of 10 by David John Zerorez Phoenix
What do you like about our products and services?

Customer service was great, everyone that I talk to was friendly and courteous. The technician explained everything that he was doing and did an awesome job cleaning the carpets. Price was exactly what they said it would be. Carpets looked and felt great, no crunchy residue.
Report a concern   May 22, 2018 — Rated 10 out of 10 by A.V. Zerorez Phoenix
What do you like about our products and services?

The work was done well!
Report a concern   May 22, 2018 — Rated 10 out of 10 by Harvey Lesan Zerorez Phoenix
What do you like about our products and services?

Professional. Provide good value for service. No upsell pressure just opinions on what can be done.

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