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based on 87311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemical smells afterwards. I suffer with chemical sensitivity, and dread having to get carpets cleaned. This was a great experience for me. Price was reasonable too. I will definitely use your services again. Thanks!
The man that cleaned our carpets was extremely professional, he did an excellent job on our carpets, they look the best they have in years! We are so pleased and will never use another company!
the tile and the carpet came very clean looking forward to see how long they stay clean
On time, good response, and quick thorough job.
Techs were professional and knowledgeable. With our previous cleaning the spots did not come back as they typically do with other cleaners.
Spot cleaning got very expensive very fast
Good people. Good service.
Great results
I appreciate the technician's honesty about my bedroom urine stains and not being able to guarantee that even with the extensive costs, the carpet might still have issues. He was also very polite and respectful.
Floors liked better than hey ever have
The cost is pretty high, and although my carpets are cleaner they aren't as clean as I would have liked. The servicemen were polite and professional.
No chemicals and my carpets look great
Service was great. Technicians were clean cut and respectful. Service was a bit on the expensive side.
Steve was professional, knowledgeable, hard-working, and friendly. Plus, our carpets look great!
Did a very good job. Thank you
The work done was satisfactory. I thought the charge of $419 was kind of steep but I went ahead with it because I really needed the job done right away. When I presented the workman with the check he stated it would be necessary to provide my driver's license number and its expiration date. I've never had to do such a thing before and I never intend to do so again.
The service was very good and the carpet after cleaning dries quickly without chemical residues.
The cleaning people were polite & respectful. Thank you.
Fast, friendly and professional and my carpets are clean
I thought that Joel did an outstanding job. He worked hard on all the areas and we are quite pleased with the results. In addition, Joel was very pleasant and professional.
Excellent personnel
I think the pricing was a little high to only be in the house for 45-60 mins.
They honestly are better than everyone else.
They seem to work.,,
Definitely brighten colors
Of objects cleaned.
Very nice technician, Josh was professional and efficient.
That there are no detergents or soap used.
The guy they sent out was very nice and did an amazing job.
I didn't think the carpet on my stairs would ever look normal again... Looks amazing!
I will definitely recommend and use again in the future.
Thank you zerorez!
First name removed
Nice job on our carpet!
Aside from the "zero residue" element, which is why I first started using you... I've been so pleased with the customer service. On this last one, I needed you to go into my condo rental, I had no idea what the state of the place would be in when my tenants moved out, so the woman I spoke to on the phone with, helped me walk thought what I "might need" knowing we could pair down or adjust as needed once the tech arrived. Once he arrived, he was really great! Showed up on time. He let me know where I'd overestimated my needs and adjusted them, and then made suggestions of other things I may want to consider, but not in a pushy way. I ended up having him clean outdoor carpet on the balcony and power wash the front steps. I didn't even know that service existed and I'll use THAT again.
I like your professionalism and friendly service. We have used your service for several years now and had only one issue which was resolved very quickly. Our technician, Peter Fortune, was awesome. He listened to our concerns and explained the process. I have to say, this is the first technician that took the time and care to clean the carpets ensuring he cleaned behind the doors and our hallway area with the most foot traffic. He also took a moment to get to know our elderly dog. She ended up following him for a bit. She ended up falling asleep in his path to spray the scotch guard. When he reached where she was sleeping and she didn't wake up, he sprayed around her completing the rest of the house and then went back to where she was. He patiently waited for her to get up and walk to another area so he could complete the spraying. I think you should have new technician's train with Peter. I hope Peter is still working our area when we call for the next cleaning as I will be requesting him. He is awesome!!!
The technician who came was very nice....very clear on what he was going to do. He was aware of my expectations (not to leave streaks on tile) and made sure I checked the tile.