What our clients think of us!

Your technician was punctual, polite and did a very good job

Efficiency and Results

The website was easy to get a quote and set up an appointment. I called about our areas rug and the rep found my online request, had an answer for me, and confirmed my appointment.
The crew was mindful and quick. This was the 1st time I've used a carpet cleaning company so I had lots of questions. They answered them and left us with nice clean, protected carpets. A great experience all around.

We have used a few different companies in the valley in the past which we had great results with. The only thing we didn't like was the fact that it seemed over time the dirt came back easier. Almost as if there was a residue left behind. Our carpets are very high traffic and we have pets, maybe that is part of the problem. We had some pet stains we were hoping to get up and we paid extra to have that done. The employee did show me a few spots that he said may not come up all the way, but said we'd have to wait until it dryed to see. The companies we used in the past literally got everything up on 2 different occasions. My fiance had heard your ad on the radio a few times about the different way of doing things and the "zero rez" so we thought we'd give it a try. Unfortunately we were extremely let down the next morning. It hardly looked clean. In the past when we had it done it was immaculate. The areas we really wanted clean didn't look clean at all. I also believe your employee caused some damage to our drywall on the bottom of our stairs as he test cleaned a few to show us what they would look like. There were chunks of drywall on the ground where it looks like he must have hit the machine. So I would not recommend your company to anyone. We also never had issues with our property getting damaged. Since I didn't catch that right away and report it to you guys I'll take that as a loss as I don't feel like creating a bigger issue. Hopefully my feedback helps and is productive, I am in a people based sales business and I believe it is important for companies to have feedback whether it be positive or negative.

Love it, no smell after, just fresh and fluffy pile. Dried in 8 hours. Wonderful job. Nathan was the best technician I've ever had. Thank you so much , my bare feet are staying clean now. Feels so good.

It was quick the tech was very professional, and the carpet looked amazing, I was very pleased I will use zeroes again, and tell my friends.
Thank you

Great customer communication. The service was done quickly and the results are great.

I requested a 2 room for $135, plus $45 each room to seal the tile. However, the technician charged me a total of $321.50. I was not happy!!!

The technician was super friendly and informative.

Quick, clean looking

It was fast and easy

Excellent service from first phone call to the end of the job. My beige carpet had lots of gray areas from foot traffic. When they finished my carpets now look like new.

No other carpet cleaner that I’ve used has got my carpet this clean. The technician took time to do a great job. The entire experience was excellent. I will definitely use Zerores again.

Customer service was outstanding!

Our technician did an awesome job. So far, so good. We don't see a single spot or stain.

The tech was very professional and wanted to ensure we were happy with the results.

I liked that they came in ready to do the job in th e best way they knew how. They explained why some stains would not come out without a further treatment. I liked their politeness. Thank you for sending them to do the job.

Prompt and professional. Answered my questions, pride was same as quoted online and did an excellent job cleaning.

Quick and friendly.

On my initial call I explained that my bedroom furniture was too heavy for me to lift. I was told the technician would bring styrofoam blocks. My technician was a woman and did not have the styrofoam. I asked her to stay as far away from my furniture as possible. She did and I appreciate that. We have path marks going into the bedroom and around the bed. She tried to get those areas clean, but after going over them several times the pathways are still stained. I saw your ad on Sonoran living and assumed you could get the pathway back to normal. I think my worst complaint is that my carpet was very wet after the cleaning. I have a Hoover carpet cleaner that I’ve used before. It pulls more of the water out than your system did. She did a good job, I don’t have any complaints about her. The wetness was my biggest concern. Wish you could pull more moisture out of the carpet. Furniture seems to be fine even with the wetness.

Stubborn stains were removed. Called b4 arriving.

Fast drying time

The technician was on time and friendly, and the carpets look great. There were no hidden costs or fees, and I would use this company again.

The product is amazing but so was the technician. He did such a great job I asked him if he owned his own franchise.

The service was great fast and efficient

I was very disappointed in the results. I have pet stains remaining. I have used your company
in the past with better results.

The technician was extremely kind and respectful, and he did an awesome job! Since I have a little one, I also love that no harsh chemicals were used. We will always use Zerorez.

Very professional, showed up on time. Carpets look great.

I give Zerorez a 10 plus. I greeted the servicemen who were very professional and had to rush out the house to get to work.

When I got back home 4 hours later after having my carpet and tile cleaned, I was shock. It looked like I walked into a brand new home!

The next day, my sister came by and was like "wow, who did your carpet and tile." So as you already know, I referred her to Zerorez.

Good work. Fair prices. Dirty areas (traffic area) could be cleaner---but we're satisfied.