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based on 87311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no complaints.
From beginning to end of dealing with Zerorez, the staff was compitent, timely, efficient and true to their words. The man who cleaned was professional and very nice to have in our home. The pricing was fair and straight forward from the very beginning. Will only call on Zerorez to clean our carpets.
Your tech was awesome when he came out to clean. You customer service personnel who answer the phone was not very nice when I was asking about a specific special. The only reason I kept the appointment was because it was for my daughter otherwise I would've went somewhere else.
Tech was friendly and thorough
I have been watching or listening to your commercials for some time. One of my neighbor used your service recently and recommended you. I was able to book you on the Internet in a couple of days at a time that was convenient for me. The job was done in a professional manner and the result was very good.
Products work well and carpet cleaning is great!
Carpets are not crunchy
Just don't feel the cleaning process is any better or different than other carpet cleaning. Tech didn't have a uv light in his van so was unable to spot treat pet stains. Instead used an odor treatment which didn't improve odor and odor was worse after cleaning.
In a word: simple. Everything from making the reservation online until the tech was done was such an easy process. The carpet and tile look great, so we are very happy...thank you!
The good news:
The gentleman that came to my house was wonderful! He had a fabulous attitude and did a great job explaining everything to me and the carpets look terrific.
The bad news:
I completely feel like there was a bait and switch with the price. I ended up paying more than double what I was quoted of the phone. Why do they even gave phone quotes? The process seemed like a scam.
I had quite a few carpet companies give me a quote, most but not all, more expensive, I went with zerorez not only for the price, I had a recommendation from a friend.
The problem is I just can’t get over this feeling I have been had. I’m really not interested in doing business with a company that I feel misrepresented themselves.
I'm happy with the cleaning results. Susan answered my questions when I called. Manuel was on time, efficient and very personable. When I need my rugs or upholstery cleaned again, I would like him to do the work.
The carpet was spotless and the tech was so nice, courteous and helpful!
The tech was quick and did a check of the areas and gave a quote for pet stain treatment. He was in and out of our home in under an hour. He showed up several hours earlier than we requested. The carpets took a while to dry and they were crunchy/stiff. The stains are already reappearing after 2 weeks.
Great service
I had never heard of you but got a great recommendation from Martha Karlen. Your folks:
(1) Showed up on time;
(2) Did a fabulo0us job on he carpet and floors;
I was trul impressed with the procedure, as the soapless process left the dry carpet after cleaning to be extremely soft like new carpet.
Congrats as I won use anybody else but your company in th e future. Jim
I had a wonderful experience with Zerorez. The specialist moved quickly, was very respectful of my home and showed me where the problem spots were. I highly recommended their services. My pet urine spots are gone! I was so worried we would need to replace the carpets and they are good as new after Zerorez cleaned them!
Fast friendly and my carpets feel nice.
Thank you
First name removed
No toxic products, fair prices , compitent service people.7
The technician was very thorough and professional- he did an excellent job and our carpets look amazing!
Carpet cleaning excellent. Think his name is Kevin? He was also excellent.
Everything. Great service and great results
Excellent and informative technicians! Chemical free cleaning.
The technicians are always capable and quickly go about getting in and out of our house in a timely fashion. I'm sold on your services!
Friendly and efficient staff. Happy with service.
Carpets and floors look good. Still smells of previous home owners dog though...
Angela was great, took a lot of care and was speedy.
Technician was professional and very knowledgeable
Friendly technicians
Love Zerorez! The technicians are always professional and thorough. My carpets are clean and fresh and there is no chemical smell or residue! I won't use another company, ever!

Very nice technician who got straight to work. Very Personable. Terrel