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based on 87311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No crunchy carpet and it's safe for my kids and pets. The tech that cleaned my carpets was super friendly and told me everything that he was doing.
You come at the assigned time.
The service is thorough and well done.
Carpets look wonderful when finished. .
Very professional Techs / and very personable.
Well done Zerorez !!
Great customer service
Affordable
Flexible scheduling
On time
Treatment resulting in ALL stains removed!!
Came when you said. Did what I needed
I could not tell that the carpet had been cleaned… It’s hard to believe there couldn’t be any change as I have not had it cleaned in years.
Friendly staff. Easy scheduling. Thorough job. Clean carpet with no sticky soap
Customer service was excellent and happy with our carpets/tiles that have cleaned up so well.
The house was empty so the process was quick.
The serviceman was great. Arrived ahead of schedule, worked fast, very good work and made some suggestions.
Our carpets look like new!
Very professional. Carpets look amazing!
Carpets look great, dried fast. My technician Jared Alton was friendly very efficient went right to work & I am a happy camper😆
On time on cost
Steve explained your products and services very well. Quite pleased with your company.
Professional staff
this was prob the worst Zrez experience I've had. Tech was not very friendly, did not put corner protectors down and seemed to rush thru the cleaning. Carpets did come out ok. Maybe he was having a bad day or it was me????
They got out big stains that have been there for years. We were going to get new carpet but now we can hold off.
My carpets and slate look like brand new
My first time using zerorez. Tech did a great job! I believe its been 2 weeks since I had my carpet done and can still feel the difference that it was cleaned. Tech was courteous and did a great job cleaning carpet, very professional. Definitely will refer Zerorez
No residue or streaks.
Everything went as planned hassle free and the carpets look great.
Lower your prices a little
Great results
On time, pleasant employee, and no up sale
The spots on our carpet now look twice the size and worse than they did before. I’m not sure how that happened but we even paid an extra $125 for additional “cleaning liquid”. We’re disappointed and won’t be using zero Rez again. I don’t know if cleaning them again would help. I’d appreciate some feedback please. Thank you
First name removed
Great job on a carpet that was old
Excellent job *****
Carpets look great. They were able to get up a stain that has been there for over a year.
Cost, easy to order, quick turn-around
Fast friendly high quality carpet cleaning!