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based on 87311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and efficient
I had moved most things off the carpets to be cleaned, but had some easy to move things like a desk chair stil on the carpet. The cleaner made no effort to move it. He could have just asked me to and I would have but he didn’t clean that small area of carpet.
Your product does not work.
I have had Zerorez before and this time the carpet did not come as clean as I wished. I brought this to the attention on the technician and he did not seem too interested in coming up with a reasonable solution. I think I will try another company next time.
Our carpets look great and the customer service was great!
Carpets look great, house smells fresh
There is a residue on the floors and in all the creases of the base boards. I might give a different review once this issue is resolved.
So easy to schedule (and reschedule). Kept us informed, showed up on time. Steve was knowledgable, thorough and very nice. Wanted to tip him but very impressed that you don't accept tips.
Trey was very professional, courteous and throughly explained everything. Excellent service. Definitely will use Zerorez and Trey next time as well as recommend him to all of my friends and family
Very friendly customer service representative came to clean our floors.
Quality people and services
Everyone is friendly and the service is always above standard.
Carpet is clean and looks amazing but damaged all the baseboards along the hallway.
I appreciated that the person(s) coming into my home were polite and explained what they would be doing.
The tech was first class, really did a great job! Will set up a service cleaning in six months. Thanks!
The best cleaning ever and the rooms that had old carpet in them with stains . . . looked almost new.
Our technician, Chris Wilde, was prompt, professional, friendly and knowledgeable. We are extremely pleased with the service he provided!!
David and Yvonne France
My technician was friendly and very competent! She had to whole job done in a very reasonable amount of time and the results are perfect. Zeroez will be my choice in floor cleaning and I have no problem recommending them.
Paul Elliot was a very, very nice efficient young man. Very concerned about everything, nice to talk to and would totally recommend him to others.
I love that Zerorez calls when they are on the way. I've had service twice now and both times the job was very efficient. Chris did my tile floors and did a great job. He was very nice and friendly.
U could offer to move furniture.
Friendliness, went straight to work
They were very fast but my stains came back.
The person who came did a fantastic job!
Dr. Irime
The carpet tech was professional, friendly, and my carpets are cleaner than ive ever experienced using "all the other guys". Zeroez got the job done right. The cost of the service seemed high in comparison to all other carpet cleaners until I saw the results. Im very pleased and am now a lifetime customer of zerorez.
Appreciated the return visit to make sure that all stains on carpet were gone. Andrew was very thorough, knowledgeable and mannerly.
Technition Ty did a wonderful job.
easy to schedule. great quality service for reasonable price. on time technicians. not a long dry time on the carpets after cleaning.
They clean well and services are fast. Also on schedule