What our clients think of us!

Completely natural.

Great service and terrific customer service!

Rooms were dry in about two hours.

Carpet looks and feels good.

Tech (Angela) was very meticulous and professional. She even cleaned a floor mat from my Mustang at no extra charge.

great job on the carpet, great experience interacting with the organization

It was fast but I guess i couldn't notice much of a difference because the carpet was already clean before we moved in

Terrell did a great job!

Just always great service

Very good service.
We were contacted two days before the appointment re confirmation and we also received a call from the guy 15 minutes before he arrived
The man was really pleasant and helpful and he did a great job on the carpets.
I can’t recommend them highly enough.
Great company.

prompt, easy service!

Jeff was my technician, he did a great job, answered all of my questions and explained the products and process thoroughly.

Timely and chemical free

Drying time is much longer than was indicated.

Needed to keep door open for cords and hoses that were used. Not ideal when its 100+ degrees outside.

Carpet is smelling unpleasantly musty the day after...was expecting more of a refreshing clean smell.

Carpet cleaning was not even close to the same quality that we received last visit.

The tech was great, but the results were not awesome like the first time!

Prompt, courteous service and excellent results

Carpet cleaning was just beautifully done. I couldnt of asked for a better out come..

The tech was very professional

I like that you don't use soap or other cleaners.

I liked the way the carpet looked when done. I liked the fact that you were able to check for pet urine. I will use you again on my tile and grout and that will be the true test.

Carpets were done great but never noticed the reps wearing booties until they offered me a pair to use when they were leaving. 2nd, I asked the rep what the total price would be so I wouldn’t be surprised at the end this was done once I added the pet treatment,he was already working on the upstairs. He put it into his phone and gave me a number. I said it was fine and away he went back to cleaning. Once done he asked me to sign on his small phone2x I never saw a total or any disclaimers. Once he and his partner left I received a receipt via email for about $75 more than the total he told me I called the office and was told very politely ( the next day) the new price was the price and they would use my experience as training and also thanks for the feedback on the phone signature. I was given a $50 credit to my account for the misunderstanding. Not sure I’ll use it. The techs were very nice though.

Everything! It was a simple and easy process to schedule and Zerorez delivered world class service! I regret not contacting them sooner and laboring through the process myself. After renting carpet and tile cleaners over the years and loaboring through the process myself I realized how foolish I had been. Zerorez performed a whole house cleaning within a few hours and the results are fantastic. I’ve become a customer for life!

I want to give a shout out to Junior, he went the extra mile to get my carpet clean and what a nice guy.
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I had heard so much about how the empowered water worked and was looking forward to that and when my carpets dried they were very crunchy

My tech was amazing and he did everything I expected and more. He explained the process and everything went smoothly. The tech was also very kind and friendly.

Lacy was my technician & she did an outstanding job! She was very thorough & conscientious about her work and the quality of the work. I would use her again anytime that I have my carpets cleaned.

Additionally I wanted to tip her for her excellent job, but she told me that the company didn't allow for tips. It is important for you to know that she honored the company policy, because I offered the tip more than once. She is an honest & valuable employee for Zerorez.

Thanks to Lacy, I will use Zerorez again in the future.

We like that our carpets are cleaned with empowered water and no soaps or chemicals. The carpet feels clean but not stiff and the stains come out. All of your employees are friendly and knowledgeable. Our service technician was very friendly and was not pushy or aggressive.

I love the exceptional customer service and that our carpets look as good as new.

How clean you get the carpet and how fast it dries.

We were really impressed with your way of cleaning. Your representative was very professional and friendly. I will definitely use you again.

My carpet is over 20 years old and I didn't think anyone could get the stains out but you did Carpet looks amazing !!!!

Non residue and protectant